File Manager Overview

Permitted File Types

Attachments can be a great supplement to an email, however, they should only be a supplement. Large attachments can intimidate potential leads, so we recommend sending one or two small attachments instead. You should never send an email with just an attachment and no content in the body since those emails will most likely enter the recipient's spam folder.

Lead Gen & CRM allows you to upload several different file types as attachments. Lead Gen & CRM supports the following file types:

The safest file types to send are .GIF, .JPG, .PDF, and .PNG. While Lead Gen & CRM supports their attachment, .ZIP files should never be included as attachments in an email.

There are times when an attachment may be unwarranted. If you would rather not attach files to an email, you can instead use Media Center links in the email's body.
 

Accessing the File Manager

1. Click   New > File Manager Item in the top toolbar to access the File Manager which will open in a modal window. The rest of the page will become non-interactive.
   
   
    
2. Click either   Exit at the top of the modal window or Close at the bottom of the modal window to close the File Manager. 
   
   

Navigating the File Manager

Manager Toolbar

The File Manager's core functions are located in its toolbar. The toolbar contains the following:

Actions Menu

The File Manager has an actions menu that lets you edit, manage, and maintain files in various ways. Read Organizing the File Manager to learn more. 

Important: Some options are only available to legacy accounts. 

The panel contains the following:

Viewing Files

Files uploaded to the File Manager can be viewed at a glance with the   Thumbnail view in the toolbar. The thumbnail displays for image files with large dimensions will be a downscaled version of the actual file. You can view uploaded files at any time.

To view uploaded files, do the following: 

1. Click   New > File Manager Item in the top toolbar.
         
2. Navigate to the desired file and right click > Open Selection.    
   
   
3. Repeat as necessary. 
4. To exit, close the window tab. 

Shutterstock Images

If you have purchased Shutterstock images through your Lead Gen & CRM account, they will appear in the File Manager.

To access the Shutterstock image folder in the File Manager, do the following: 

1. Click    New > File Manager Item in the top toolbar.
   
   
    
2. Search "Shutterstock" in your uploads and then click the Shutterstock folder. 
   
   

Using the File Manager in the Email Editor

Lead Gen & CRM's Email Content Editor provides ways to add images to an email's body. You can upload images to the email via the File Manager, or add images you have previously uploaded. To add images to emails via the File Manager, do the following:

1. Click Email in the left toolbar.
2. Create a new email or edit an existing email
   
   
   
   
3. Drag a block into your email that utilizes images or files, such as the Image block. 
   
   
   
   
4. Click the Choose image button.
   
    
5. Upload a file or click an existing image (within or outside of a folder), then click Insert.
   
    
6. Optionally, modify any or all of the following: 

   Width Alignment Dynamic Image URL Effects

   Alt Text Image Link Padding Mobile vs Desktop Show/Hide settings