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Move a single contact or multiple contacts to a different list

Article: 000033119
Updated: February 12, 2025

View the contact lists an individual contact is currently part of, add them to a new list, or remove them from an outdated list, or remove a group of contacts from a list and add them to a new list

Keeping a well-managed contact list helps you make sense of your contacts so you can get the right content in front of them. Sometimes you have to change the lists your contacts are a part of:

 

Blue Ribbon IconBe a better marketer: Maintaining a clean contact list full of engaged contacts helps you segment your list and improve your open rates.

 


Move an individual contact to a different list

Over time a contact can end up being a part of more than one contact list, but you can see exactly which lists an individual contact is on by viewing their contact record. From there, you have the option to remove the contact from a list, add the contact to another existing list, or create a new list to add the contact to.

  1. From the contacts dashboard, click the Contacts tab.
  2. Search for the contact you want to view.
  3. Next to the contact, click . . .Edit.

    Contacts dashboard with Contacts tab selected, Search field and search results, contact drop-down menu expanded and Edit option

  4. Select the lists you want your contact to be a part of or deselect the lists you want to remove them from. If you want to create a new list, click Create list.
  5. Click Save.

    Contact Details overlay, List section with Create list button, and Save button
     
  6. Review the Lists section and click the X to close the Contact Details window and return to the Contacts tab.

    Contact Details overlay with Details tab selected, "Contact details have been saved" success banner, Lists section, and Close button 
     

 

Move a group of contacts to a different list

Your contacts can be a part of multiple lists to help you better target your email content to the right audience. However, when a contact isn't a good fit for a particular list, you can also move them to a new one and remove them from the old one to keep things organized.

  1. From the contacts dashboard, click the Lists tab.
  2. Next to the list you want to remove contacts from, click . . . > View list.

    Contacts dashboard with Lists tab selected, List menu expanded, and View list option selected 
     
  3. Select the contacts you want to remove.
  4. Click Actions > Add to list.

    List view, multiple contacts selected, Actions drop-down menu expanded and Add to list option selected
     
  5. Select the list you want to add the contacts to from the drop-down menu, or create a new list by clicking the Create List button.
  6. Click Add.

    Add Contacts to List overlay, List drop-down menu, Create List button, and Add button
     
  7. (Optional) To remove the contacts from the original list, repeat steps 4 and 5, and select Actions > Remove from list.

    List view, multiple contacts selected, Actions drop-down menu expanded and Remove from list option selected

 

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