Add or remove tags from multiple contacts

Select multiple contacts and add or remove existing tags, or create a new tag to apply to the group

Tags are labels you can add to contacts, even if they're on different lists, that help you segment your audience. If you've created all your tags ahead of time, it's quick and easy to apply them to groups of contacts as needed. However, new tags can also be created simultaneously when you add them to your contacts. Just select the contacts you want to tag and make the tags as you go. Tags are also easy to remove when they are no longer applicable.

• Add or remove tags from a group of contacts
• Use tags to segment your contacts

Did you know? If you have a large number of contacts that need to be updated with tags, you can update them all at the same time by importing a file with a "Tags" column.

Add or remove tags from a group of contacts

You can create up to 500 unique tags within your account, and each tag has a maximum limit of 255 characters.

1. From the Contacts page, search for the contact or group of contacts you want to edit.
2. Select the contacts you want to update from the search results.
3. Click Actions > Add tags or Remove tags.
   
   
   
   
4. Select a tag from the drop-down menu, or enter a couple of characters into the Search tags field to narrow your tag options.
   Note: If you want to create a new tag, type in the name of your new tag and select the "+Create new [tag name]" option from the drop-down menu. The new tag is now also available to add to any of your contacts.
5. Click the:

• Add tags button
  
  
  
  
• Remove tags button
  
  
  
  

Use tags to segment your contacts

Tags are an easy way to get started with contact segmentation! Segmenting your contacts into targeted groups allows you to deliver the right content to the right contacts at the right time.

• Create a list from tagged contacts
• Filter your contacts by tags when sending an email
• Create a segment of contacts by choosing specific criteria
• Use the Automation Path Builder to add or remove tags from your contacts

Questions?