Lead Gen & CRM also publishes help documentation to assist users with the many features of the platform. This article will detail published documentation and the changes, fixes, and updates made to Lead Gen & CRM throughout 2025.
This document will be updated regularly throughout the year. Check back for updates, new features, and announcements.
Users:
| Administrators | ✓ | |
| Company Managers | ✓ | |
| Marketing Managers | ✓ | |
| Sales Managers | ✓ | |
| Salespersons | ✓ | |
| Jr. Salespersons | ✓ |
 | Tip: Are you looking for information about Constant Contact’s Email and Digital Marketing product? This article is for Constant Contact’s Lead Gen & CRM product. Head on over to the Email and Digital Marketing articles by clicking here. Not sure what the difference is? Read this article. |
The following table contains all releases and updates to Lead Gen & CRM throughout 2025, beginning with the most recent:
| Feature | Type | Description | ||||
| December 12, 2025: New API Methods for Tasks |  |
New Tasks CRUD methods are available. Customers can now create, read, update, and delete Tasks and Notes via the API. View docs. | ||||
| December 12, 2025: New API Methods for Notes | |
New Notes CRUD methods are available. Customers can now create, read, update, and delete Tasks and Notes via the API. View docs. | ||||
| December 3, 2025: Audit Log Records for Custom Fields | |
Audit logs have been updated to capture the creation and editing of Custom Fields, including name changes and updates to custom field types. | ||||
| October 29, 2025: Audit Log Page Improvements | |
A search function has been added to the audit log page to make it easier to find the records you need. Additionally, a new record will be added to the Audit Log when the Opportunity Owner changes. | ||||
| October 23, 2025: New API Methods for Products | |
New Product CRUD Methods are available. You can now create, read, update, and delete products via the API. View docs You can also upload product image files via our API Endpoint: UploadProductImage. | ||||
| 29 September 2025: New API Methods for Custom Fields, Merge Variables, and Folders | |
A new FieldPicklist data type is available. Now, when you create custom fields via API, you can add options for the ‘picklist’, ‘multipicklist’, ‘radio’, and ‘checkbox’ dataTypes. New CRUD (create, read, update, and delete) methods for global merge variables (EmailVariable), and new CRUD methods for Folders are also available. Now, you can work with email, template, list, visual workflow, product, media, funnel, article, leadField, oppField, or accountField folders using the API. | ||||
| 23 September 2025: Forced reCAPTCHA option added to our forms | |
Constant Contact Lead Gen & CRM forms now have the option to require all form submissions to pass a reCAPTCHA test. This should help some of our customers reduce Spam Forms submissions. | ||||
| 19 September 2025: Additional Email Templates added to the New Editor | |
Now users can create emails with 25 new templates when using our new email editor. Our new templates cover different Industries and Holidays. | ||||
| 19 September 2025: Improved SMTP and IMAP error logs in the Mail Sync settings page | |
Now users can see more detailed error information on their user Mail Sync account settings page. This should enable users to take more effective action with their email administrators in cases of IMAP, SMTP, OAuth, and other errors. | ||||
| 5 September 2025: New public API methods for Campaigns | |
New public API methods have been added, allowing you to add a lead to a campaign, remove a lead from a campaign, and retrieve a list of campaign assignments for leads. | ||||
| 18 August 2025: Ability to Sort Emails by creation, modification, or alphabetical order | |
You can now sort emails by creation date, modification date, or alphabetical order, in ascending or descending order. Sort buttons are available on the Email Content page. | ||||
| 31 July 2025: Select the date field year in forms using a dropdown menu | |
When interacting with forms that include a date field, contacts can now select the date's year using a dropdown menu, instead of clicking through the months, making the process faster and easier. | ||||
| 18 June 2025: Accept accountID/secretKey in HTTP Header | |
The public API now also accepts more secure and robust API authentication methods. You may provide the account ID as an HTTP header and an authentication bearer token. Existing connections and previous authentication methods will continue to work normally. | ||||
| 12 June 2025: Import and export Contact Tags | |
Contact tags can now be imported or exported to and from your Lead Gen & CRM account. New tags will be created if they do not already exist in your instance. | ||||
| 6 May 2025: Increased Custom Field character limit | |
The Text Input custom field character limit has increased from 255 to 1024. | ||||
| 16 April 2025: New Automation Filter 'Has the device' | |
A new automation trigger has been released, allowing you to filter by leads that are interacting with your content (emails, pages, forms, and more) by desktop or mobile. | ||||
| 8 April 2025: Highly Engaged contact engagement score | |
Lead Gen & CRM has implemented a new contact engagement score, Highly Engaged, to help you better identify and characterize your contacts. | ||||
| 27 March 2025: Import and Export Lead Tags | |
You can now import and export lead tags along with other contact or lead fields during a contact import or export. | ||||
| 4 March 2025: Manage Mobile Layout Stack Order in the Email Editor | |
Side-by-side layout blocks will be stacked when your email is viewed on a mobile screen. You can now reverse the order of those stacked columns. | ||||
| 20 February 2025: Global Merge Variable Character Limit increased | |
Global Merge Variables character limit has been increased from ~255 to up to 2500 characters. | ||||
| 4 February 2025: Merge variables in Dynamic URLs | |
Dynamic Image URLs can now be used with either Global Merge Variables or Custom URL fields, in the New Email Editor. |
The following is a list of new Help Center articles published by Lead Gen & CRM throughout 2025, beginning with the most recent month:
| Month | Articles |
| October | |
| September | |
| August | |
| April | |
| March | |
| February | |
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