With Lead Gen & CRM, visitors to your landing page can click a linked button that will make it easier for them to call you. By putting a telephone number in a button on the landing page, visitors are more likely to reach out to you.
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To add a click-to-call button, create or edit a landing page:
tel:
and the phone number to be called under Set a Custom URL in the right panel, without any dashes. For example, if the telephone number is 555-555-5555, then enter tel:5555555555 as the custom URL.Clicking a call button works differently on different devices. The following is a breakdown of what your visitors will see when they click this button:
Device | Description | |
Mac |
This link will ask the user to Open FaceTime and make the call | |
iOS |
This link will give the option to either call, message, or add | |
iPad |
Visitors will be able to send a message or add that number as | |
Windows |
This link takes the visitor to use the default call app on their |
To edit and customize the button:
Calls are not inherently tracked by Lead Gen & CRM. If you put a telephone number into the click-to-call button, Lead Gen & CRM will not track the call event.
You will only be able to track button clicks if the link takes the lead to a different page, or if the link in the button is a Media Center asset. The redirecting links and Media Center assets require fully structured URLs that start with http:// or https:// in order to track.
As phone numbers lack these URL prefixes, they cannot be used to track calls. However, placing a Media Center asset or a redirecting URL defeats the purpose of using a click-to-call button. So if tracking is important to you, consider instead using a different button or link to initiate tracking.
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