Lead Gen & CRM
How can we help you?
Search our help articles, video tutorials, and quickstart guides

You've got this. You've got us. Search our Knowledge Base to quickly find answers to your questions.

Associating Social Posts with Campaigns

Article: 000050467
Updated: July 16, 2024

Link a social post to a Lead Gen & CRM campaign to see which leads are interacting with your social media posts

While creating a social post, tie it to an existing campaign. When leads click the link in the social media post, they will be added to the selected campaign.


Article Contents


Users:
Administrators 
Company Managers 
Marketing Managers 
Sales Managers  
Salespersons  
Jr. Salespersons  

Light Bulb IconTip: Are you looking for information about Constant Contact’s Email and Digital Marketing product? This article is for Constant Contact’s Lead Gen & CRM product. Head on over to the Email and Digital Marketing articles by clicking here. Not sure what the difference is? Read this article.

 

Enabling Social Tracking

Tracking must turned on in a campaign's settings page in order to associate that campaign to a social post.

To enable campaign tracking settings, create or edit a campaign:

  1. Scroll to the Social Tracking section and select the Allow social posts to be associated with this campaign checkbox.
  2. Configure the rest of the campaign as desired and then click Save Changes.

    Enable social tracking
     


Associating Social Posts with Campaigns

Once campaign tracking settings have been enabled, those campaigns can associate with social media posts.

To associate social posts with campaigns, do the following:

  1. Click Content Calendar in the left toolbar.
  2. Click Create > Social Post.  

    Content Calendar

     

  3. Create a post with a hyperlink that directs to a site tracked in Lead Gen & CRM.
  4. Click the  bullhorn.png  Add campaign tracking icon that appears above the preview image. 

    Add campaign

     

  5. Enter the name the desired campaign and click Submit.

    Add Campaign

     

  6. Click Schedule Post

    Post

     

  7. Choose either of the following:
       •   Post Now: Schedules the social media post
            for immediate release
       •   Schedule Multi-Post for Later: Schedules 
            the social media post at a chosen date 
            and time
  8. Click Post to

    Post

     

Important: Links in social posts must have one of the following at the start of a link to allow them to be associated with campaigns:
   •   https://
   •   http://
   •   www.

When leads click the link in that social media post, they will be added to the campaign that was selected for that post.
 



UTM Codes

Once submitted, the link in your post will automatically generate a UTM parameter behind the scenes. These UTM codes cannot be edited and can be viewed once you schedule the post and view it in the Content Calendar. 

If you have multiple UTM codes tied to multiple campaigns, then they will be evaluated in the following order:

  1. Google Ads
  2. Social
  3. Custom campaign tracking rules

Refer to Creating Campaigns for more information on creating and using UTM codes:

 


Constant Contact Logo

Copyright © 2025 · All Rights Reserved · Constant Contact · Privacy Center