Lead Gen & CRM
How can we help you?
Search our help articles, video tutorials, and quickstart guides

You've got this. You've got us. Search our Knowledge Base to quickly find answers to your questions.

Copying and Modifying Email Templates

Article: 000050288
Updated: July 25, 2024

Constant Contact's Lead Gen & CRM's marketing automation platform has a large number of simple and designer email templates that you can use to create emails that represent your brand in the best way possible.

If you prefer, you can also create a custom email templates by modifying existing templates.

This article will show how to copy and modify email templates.


Article Contents

 
 
Users:
Administrators 
Company Managers 
Marketing Managers 
Sales Managers  
Salespersons  
Jr. Salespersons  

Light Bulb IconTip: Are you looking for information about Constant Contact’s Email and Digital Marketing product? This article is for Constant Contact’s Lead Gen & CRM product. Head on over to the Email and Digital Marketing articles by clicking here. Not sure what the difference is? Read this article.

 


Copying Templates

You can copy existing simple and designer email templates.

To copy email templates, do the following:

  1. Click Email in the left toolbar.
  2. Click the Email Templates tab.
  3. Click on a template folder.

    Email Template Copy

     

  4. Hover over the email you want to copy. Click  cog.png  Settings > Copy Template.

    Copy email template

     

  5. Enter a name for your template in the pop-up window that appears.
  6. Click the Copy Template button.

    ALTTEXT

     



Deleting Copied Templates

You cannot delete default email templates. You can only delete copied templates.

To delete simple and designer email template copies, do the following:

  1. Click Email in the left toolbar.
  2. Click the Email Templates tab.
  3. Enter the name of the copied template in the left panel.

    Email template

     

  4. Select the copied template. Click  more.png  More Options.
  5. Click Delete This Template.

    Email template

     

  6. Click Yes, I'm sure.

    delete email template

     

Important: Deleting templates is irreversible.



Deleting Content Blocks or Layouts

You can delete unwanted content blocks or layouts in a template.

To delete content blocks or layouts, do the following:

  1. Copy a template, or open a copied template. Hover over a section of content in the email.

    Note: In the new email editor you must click into the content block to see and use the delete icon. 
     
  2. Click the  trash.png  Delete icon in the border that appears around the content.

    Delete email template section

     

  3. Click Delete in the modal window that appears.


    Confirm deletion

     

  4. Click Save Template.

    Save template

     

Important: Deleting content from a template is irreversible. The template feature does not have an undo function.



Copying Content Blocks or Layouts in the Older Editor

You can copy content blocks or layouts in a template.

To copy content blocks or layouts, do the following:

  1. Copy a template, or open a copied template. Hover over a section of content in the email. 

    Note: In the new email editor you must click into the content block for the Duplicate icon to appear.
     
  2. Click the  copy.png  Copy icon in the border that appears around the content.

    Copy email template feature

     

  3. Click Copy in the modal window that appears.

    Copy email template feature

     

  4. Click Save Template.

    Save template

     

By default, copied content blocks or layouts will be added immediately after the block or layout that is to be copied.



Adding Content Blocks or Layouts in the New Editor

You can add content blocks or layouts to a template. To add content blocks or layouts, do the following:
  1. Copy a template, or open a copied template. Select the Content tab or the Rows tab.
  2. Drag and drop an element into the email. 
  3. Click Continue

    Copying Email Templates
     


Adding Content Blocks or Layouts in the Older Editor

You can add content blocks or layouts to a template. To add content blocks or layouts, do the following:

  1. Copy a template, or open a copied template. Click  grid.png  Content and Layout in the left toolbar.
  2. Drag and drop desired content blocks or layouts into the email template.
  3. Click Save Template.

    Layout features

     

Note: Dragged content can only be dropped onto purple lines.



Other Information on the Email Designer

When using the Email Designer, consider the following:

  • Certain styles will not be displayed in View Code mode. The email designer takes any of the styles in the HTML for Email Standard Styles, pulls them into the database, and removes them from the HTML. Do not be alarmed when these styles are removed from the HTML in the View Code mode.

    Note: The new email editor does not include View Code. You can only edit the code for specific content blocks. 
     
  • The email designer will look at the first <style> element in the <head> of the HTML and find the CSS for the relevant classes. If the styles are transparent, that means the color is not in the database. It is either in the email’s standard style or in the head of the email. If that happens, the color will be set in the database. Though it no longer shows in the head, it will appear.
  • Use these styles to ensure that your desired global styles are brought in by the email designer. If you make a template outside the Lead Gen & CRM application and import it, you will need to put styles in the head.

    Note: Lead Gen & CRM offers Professional Services to assist with custom coding.
  • With standard styles, inline email editor styles will override the email standard styles that CSS applied to the header of your email. Overriding the global styles inline is applicable on secondary styles that are exceptions to your primary styles.
     
  • Tables are not available for use in Simple and Designer emails. Tables are only available with Legacy emails. Legacy templates are no longer available for creation. 
 


Did this article answer your question?


Constant Contact Logo

Copyright © 2025 · All Rights Reserved · Constant Contact · Privacy Center