Partners: Update child/client account credentials and plan

In need of multiple accounts? Our multi-account solution is designed for organizations seeking unique accounts for their various locations, departments, or users. Take advantage of bulk pricing, product features for brand control, customized onboarding, and more!

 

Updating child/client account contact information and ownership is done through the Accounts tab in your partner account. If the account is end-user funded (i.e., paid for at the child account level vs. Single Bill), you can update the payment plan here as well.

1. In the MY ORGANIZATION menu on the left-hand side, click Accounts > My accounts.
2. (Optional) Use the Status and Account type drop-down menus to help narrow your search.
3. Next to the account you want to update, click . . . > Manage account details.
   
   
   
   
4. From the child/client account page, you can:

• Change your plan.
• Edit the Account Info section.
• Manage Add-ons.
  
  
  
  

If you want to cancel your account, please contact our Partner Support Team.

 

Related Answers

• Partners: Update child/client account credentials and plan
• Partners: Add and manage user roles
• Partners: View and manage your partnership accounts
• Partners: Update account and billing information
• Change or update your payment method