Teams & Partners: Setting up Single Bill

Single Bill allows you to pay for multiple subaccounts/workspaces with one payment each month on a date of your choosing

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Single Bill allows you to take over the responsibility of paying for multiple Constant Contact subaccounts/workspaces on their behalf. When you use Single Bill, you have the option to choose which subaccounts/workspaces you want to pay for using Single Bill and which you want to bill directly.

• Set up Single Bill for the first time
• Edit billing information later
• Add a subaccount/workspace to Single Bill
• Remove a subaccount/workspace from Single Bill

Important: Please note that since you are paying for Single Bill accounts, you’ll receive an upfront discount on accounts, in place of the normal revenue share percentage. It's important that you're actively monitoring your Single Bill balance to prevent large balances from occurring. Accounts enrolled in Single Bill aren't automatically cancelled when their balances are past due.

Set up Single Bill for the first time

When a subaccount/workspace is enrolled in Single Bill, it has its own specific billing/renewal date. On the billing date, it passes the bill to the Single Bill program without any transaction posting to its own direct-billing ledger. This means that it's not debited for services and does not retain a copy of the invoice. Costs are instead passed to the Partner/Teams account and accumulate until the selected invoice date for the Single Bill program, where they are settled as a single transaction, using the payment method provided by you, the Partner/Teams account.

To set up Single Bill, you’ll first need to log into your Partner/Teams Constant Contact account, and then enroll by following these steps:

1. If you are a:
   • Partner - In the "My Organization" section of the left-hand menu, click Accounts > Billing & settings.
     
     
     
     
   • Teams Account - In the "My Organization" section of the left-hand menu, click Billing & settings.
     
     
     
     
2. In the Set up your billing section, click the Get Started button.
   
    
   
   
3. Select a payment method. You can either set up your payment with a credit card, or with a checking or savings account:
   
   

   Credit Card	Checking / Savings Account Information

   
   
   
4. Enter your company's Billing Information. Your Billing Contact can be different from the Account Owner.
   Note: Once the Billing Day of Month and Currency options are selected, they can't be changed. It takes 2-3 days from your bill date before the money is withdrawn from your bank account.
   
    
   
   
5. In the Additional Information section, enter your Partner Contact information. This can be different from your your Billing Contact.
6. Click the Create button when finished.
   
   
   
   

Once you have single billing set up, you can view, print, and/or save your single billing statements via the Billing & Settings tab.

Edit billing information later

Although you can't change your billing date, you can edit your payment method. There can only be one payment method on file at a time.

1. If you are a:
   • Partner - In the "My Organization" section of the left-hand menu, click Accounts > Billing & settings.
     
     
     
     
   • Teams Account - In the "My Organization" section of the left-hand menu, click Billing & settings.
     
     
     
     
2. In the Edit Single Bill section, click the Edit Single Bill button.
   
    
   
   
3. Click "Edit" next to the Payment method or Billing information options (see steps 3 - 6 in section above).
4. When finished, click the Save button.
   
   
   
   

Add a subaccount/workspace to Single Bill

To add a subaccount/workspace to Single Bill:

1. If you are a:
   • Partner - In the "My organization" section of the left-hand menu, click Accounts > My accounts.
     
     
     
     
   • Teams account - In the "My organization" section of the left-hand menu, click Workspaces.
     
     
     
     
2. To the right of the subaccount/workspace you'd like to add to Single Bill, click the three dots and then click Add to Single Bill.
   
   
   
   
3. Click Add to Single Bill within the confirmation message.
   
   
   
   

Remove a subaccount/workspace from Single Bill

When you remove an account from Single Bill, the subaccount/workspace will be responsible for the cost of their account. 

To remove a subaccount/workspace from Single Bill:

1. If you are a:
   • Partner - In the "My organization" section of the left-hand menu, click Accounts > My accounts.
     
     
     
     
   • Teams account - In the "My organization" section of the left-hand menu, click Workspaces.
     
     
     
     
2. To the right of the subaccount/workspace you'd like to remove from Single Bill, click the three dots and then click Remove from Single Bill.
   
   
   
   
3. Click Remove from Single Bill within the confirmation message.
   
   
   
   

Once removed, the subaccount/workspace should make sure to update their billing information in order to pay for their account. Additionally, ensure the subaccount/workspace information is updated to the correct account owner. If the subaccount/workspace is managed, this can be done by clicking the three dots and then clicking Manage account details.

Questions?