Partners: Setting up Single Bill

Single Bill allows you to pay for multiple partner-managed accounts with one payment each month on a date of your choosing

In need of multiple accounts? Our multi-account solution is designed for organizations seeking unique accounts for their various locations, departments, or users. Take advantage of bulk pricing, product features for brand control, customized onboarding, and more!

Single Bill allows you to take over the responsibility of paying for Constant Contact accounts on behalf of your customers and invoice them separately for the cost of Constant Contact, plus all of the additional services that you are providing them. Your customers pay one bill directly to you, rather than separate bills to Constant Contact and to you for your additional services. When you use Single Bill, you have the option to choose which accounts you want to pay for using Single Bill and which accounts you want to bill directly. 

• Set up Single Bill for the first time
• Edit billing information later

Important: Please note that since you are paying for Single Bill accounts, you’ll receive an upfront discount on accounts, in place of the normal revenue share percentage. It's important that you're actively monitoring your Single Bill balance to prevent large balances from occurring. Accounts enrolled in Single Bill aren't automatically cancelled when their balances are past due.

Set up Single Bill for the first time

When an account is enrolled in Single Bill, the account has its own specific billing/renewal date. On the billing date, it passes the bill to the Single Bill program without any transaction posting to its own direct-billing ledger. This means that it's not debited for services and does not retain a copy of the invoice. Costs are instead passed to the partner and accumulate until the selected invoice date for the Single Bill program, where they are settled as a single transaction, using the payment method provided by you, the partner.

To set up Single Bill, you’ll first need to log into your Constant Contact account—the one given to you when you became our partner—and then enroll by following these steps:

1. In the MY ORGANIZATION menu on the left-hand side, click on the Accounts tab.
2. Click the Billing & Settings tab.
3. In the Setup your billing section, click the Get Started button.
   
    
    
4. Select a payment method. You can either set up your payment with a credit card, or with a checking or savings account:
   
   

   Credit Card	Checking / Savings Account Information

   
   
   
5. Enter your company's Billing Information. Your Billing Contact can be different from the Account Owner.
   Note: Once the Billing Day of Month and Currency options are selected, they can't be changed. It takes 2-3 days from your bill date before the money is withdrawn from your bank account.
   
    
   
   
6. In the Additional Information section, enter your Partner Contact information. This can be different from your your Billing Contact.
7. Click the Create button when finished.
   
     
   
   

Once you have single billing set up, you can view, print, and/or save your single billing statements via the Billing & Settings tab.

Edit billing information later

Although you can't change your billing date, you can edit your payment method. There can only be one payment method on file at a time.

1. In the MY ORGANIZATION menu on the left-hand side, click on the Accounts tab.
2. Click the Billing & Settings tab.
3. In the Edit Single Bill section, click the Edit Single Bill button.
   
    
   
   
4. Click "Edit" next to the Payment method or Billing information options (see steps 4 - 7 in section above).
5. When finished, click the Save button.
   
    
   
   

Questions?