Find contacts not on any list

Find contacts who are in your account but not on any list, and then add them to a list or delete them

You may decide to remove contacts from lists when it no longer makes sense for them to be on them, but once in a while, a contact or two may inadvertently be removed from all lists and need to be reengaged. You can rectify these list-less contacts by selecting a list from the banner at the top of the Contacts page, but if you want to view the full list of contacts and make more customized decisions about which list each contact should be on, you can filter out the contacts not on a list before you choose the lists to add them to:

1. From the Contacts page, click the Lists drop-down and select the "Not in any list" option.
   Note: If you add the Lists column to the All contacts table, it not only shows which lists each contact is on, but also shows which contacts aren't on a list! Just click the "Add to list" link when you see it.
   
   
   
   
2. From the results, select a contact, a few contacts, or select all of them by checking the box at the top of the table header.
3. Click Actions to expand the drop-down menu, select the "Add to list" option, and select a list to add them to.
   
   
   
   
4. Select at least one list to add your contacts to by typing the name of the list into the field. You can select from your existing lists or create a new list.
5. Click the Add button.
   
   
   
   

Once your contact is on a list, send a targeted email to re-engage with them.

Did you know? If you have unsubscribed contacts, it's fine to leave them in your account! We prevent you from sending them emails, and they can resubscribe at any time through your sign-up form.

Questions?