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Find contacts not on any list

Article: 000037414
Updated: March 13, 2025

Find contacts that are in your account but not a part of any list, and then add them to a list or delete them

Light Bulb IconDid you know? We're in the process of making improvements to the All contacts table and rolling it out to our customers. If your All contacts table looks different, view this article for finding contacts not on any list instead.

 

It's a good idea to look through your contacts periodically, and see if you have any that aren't a part of any list. These are contacts that you probably haven't mailed to in a while and need to reengage with, or should be removed to reduce your list size.

  1. From the contacts dashboard, click the Contacts tab.
  2. Click All list statuses > Not on any list.

    Contacts tab, Contacts tab selected, All list statuses drop-down menu, and Not on any list option selected
     
  3. From the results, select a few contacts, or select all of them by checking the box at the top of the table header.
  4. Click Actions to expand the drop-down menu, and select an option.

If you deleted your contacts, you're all set! If you moved your contacts onto a list or tagged them, send them a targeted email to reengage with them.

 

Light Bulb IconDid you know? If you have unsubscribed contacts, it's fine to leave them in your account! They don't count towards your billing and they stay unsubscribed from your list until they re-join it using your sign-up form.


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