Deactivating and Reactivating Visual Workflow Automations

While visual workflows cannot be deleted, they can be deactivated. Deactivated workflows will not fire.

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Deactivating or Reactivating Visual Workflows

Visual workflows cannot be deleted. They can, however, be deactivated. Deactivated workflows will not fire. You can deactivate and reactivate workflows as necessary. 

1. Click the Active drop-down menu and select Active or Inactive.
2. Click      Options next to the desired workflow and select Activate or Deactivate.
   
   

    

3. If you are deactivating a workflow, select one of the following:
   • Cancel all scheduled events.
   • Keep scheduled events and do not allow workflow members to progress beyond their current branch.
   • Allow workflow members to continue, including branching triggers.
4. Click OK.
   
   

    

Toggle Workflow Active Status

You can set a visual workflow's activity status from within an existing workflow. To deactivate or reactivate from within the visual workflow, do the following:

1. Click Automation > Visual Workflows in the left toolbar.
   
   

    

2. Click the name of the visual workflow.
3. Optionally, enter the name of the desired workflow in the Search Workflows text box.
   
   

    

4. Click the Workflow is toggle.
   
   

    

Deactivated visual workflows will have the Inactive status. Activated visual workflows will have the Active status. Deactivated workflows will not fire. Actions that occurred from the workflow firing in the past will not be affected. 

Questions?