In this article, you'll learn about the Send Settings features in the Email Designer panel that is located at the left side of every email in the Lead Gen & CRM platform. For an overview of all available options within the Email Designer panel, read the Email Designer Panel Overview article.
If you're using the new email editor, read Overview of the New Email Editor instead.
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| Company Managers | ✓ | |
| Marketing Managers | ✓ | |
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To create an email in Lead Gen & CRM, you must first start with a template. While using either a created template or an existing template is up to you, emails can only be created by using a template.
Refer to the following articles for more information on the email creation process:
The 
Send Settings menu allows you to edit the email's general settings. The settings are as follows:
| Available Settings | Description | |||
| Subject |
The email's subject title. | |||
| From Name |
The name of the person sending the email. | |||
| From Email |
The email address of the person sending the email. | |||
| Reply-To-Email |
The email address that any replies will be sent to. Uses the From Email address by default. |
In addition, the Send Settings menu offers more technical options. These are presented in the form of checkboxes. When checked, these options do the following:
Can Send Multiple Times to One Person option allows the email to be sent repeatedly to the same person or list. When left unchecked, duplicate emails are suppressed.
Make Available as a Smart Mail in Contact Manager option turns this email into a Smart Mail.
Send from Lead Owner When Sending from Automation Engine option will send the email from the user-designated owner of the lead.
Include View in Browser Link option allows the recipient to view the email in their browser.Copyright © 2025 · All Rights Reserved · Constant Contact · Privacy Center