Overview: Email resend options

Resend an existing email to new contacts on a list, to specific contacts across multiple lists, to a new list or segment, or to those who didn't open it the first time

Resending an email saves you time by letting you reuse the content you've already created. There are several options available to you, depending on who you want to resend the email to. For example, some of the options allow you to send the exact same email to a different list of contacts or individual contacts across various lists. In other cases, you'll want to copy the email, make slight edits, and resend it to the original audience.
 

• Resend an email to newly added contacts on a list or to a different list
• Resend an email to individual contacts across multiple lists
• Copy an email to reuse the content or correct a mistake
• Automatically resend an email to non-openers
• Manually resend an email to non-openers

Resend an email to newly added contacts on a list or to a different list

Have new contacts joined your list after you already sent your email? Or do you have a list that was left off the original send? The Resend option is your answer. You can choose to send an already sent email to contacts who didn't receive the original.



Use this option if you want to:

• Send the email to all new contacts who have joined your list since you originally sent the email.
• Send the same email to different lists or to a segment.

Learn more about how to resend your email to contacts who didn't receive the original. 

 

Resend an email to individual contacts across multiple lists

Let's say you've heard from one of your contacts that they didn’t receive your latest email, or you just added a few new contacts who are interested in information you recently sent out. You can resend an email you've already sent to an individual contact, or up to 5,000 contacts across different lists. 



Use this option if you want to:

• Resend an email to specific contacts without sending to the full list.
• Resend an email to individual contacts across multiple lists without sending to the full lists.

Learn more about using this option to resend your email.

 

Copy an email to reuse the content or correct a mistake

Information moves quickly, and sometimes it can change right after you hit "Send." If you need to send a correction or if you'd simply like to update the content of a sent email, you can make a copy of the email to make any edits and choose who you want to send it to.



Use this option if you want to:

• Fix a mistake in an email that's already been sent and send the correction to the same list you sent the original email to.
• Keep the template and formatting of your email and make updates to the content to send to the same audience or to different lists.

Learn more about how to copy an email to resend it.

 

Automatically resend an email to non-openers

Contacts don't open your emails for a variety of reasons—your subject line may not appeal to them or it might have landed in their inbox at a time when they were least likely to see it. Luckily, you have the option to trigger your email to automatically resend without having to figure out which contacts didn't open it. By selecting this option when scheduling your original email, it will automatically resend on a specific date and time, set by you, to non-openers.



Use this option if you want to:

• Schedule your email to automatically resend to contacts who didn't open your email when it was originally sent.

Learn more about scheduling your email to automatically resend to non-openers.

  

Manually resend an email to non-openers

If you didn’t set your email to automatically resend to non-openers before it was sent, you have the opportunity to manually resend the campaign to non-openers after it's been sent.



Use this option if you want to:

• Resend an email to contacts who didn’t open the original.

Learn more about how to manually resend your email to non-openers.

Questions?