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Send an SMS message to a segment

Article: 000054019
Updated: April 9, 2025

Add a segment of SMS contacts to a list and then send an SMS message to the list

It's possible to send an SMS message to a segment created with our Segment Builder, as long as you add the segment to a list:

  1. Create a segment using the Segment Builder. Make sure to include the following SMS activities criteria so that you capture contacts with SMS permission and an SMS phone number within your segment:
    SMS status is Subscribed

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  2. Add the segment to a list.

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  3. Create an SMS message and select the list. Your list is only available to select if it has contacts that opted into SMS marketing.

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