Export your email or SMS contacts into a spreadsheet

Create a back-up file of your email and SMS contacts by exporting their information into a downloadable CSV file or Excel spreadsheet

Important: If you need to track the permission status of your contacts for CASL or the GDPR, make sure the Advanced Email Permissions are enabled before you export your contacts. The exported spreadsheet doesn't include the permission status unless the permissions are enabled.

Exporting your contacts doesn't remove them from your account, but gives you a hard copy of their information that you can open in Excel or other spreadsheet programs.

1. Open the Contacts page, and select the contacts you want to export; if you have multiple pages of contacts, you won't lose your contact selection as you navigate from page to page. You can search for specific contacts, filter your contacts by their email or SMS status or list status first to help narrow your search, and if you want to select all contacts, select any contact and then click the "Select all contacts" link.
   
   
   
   
2. Click Actions > Export selection.
   
   
   
   
3. From the Export overlay, select all the contact information you want to include in your exported file.
4. Click Export.
   
   
   
   

When your export is complete, you can find your CSV or Excel file and download it by viewing your import/export activity. CSV files can be opened with Microsoft Excel and Google Sheets.

Did you know? Instead of choosing individual contacts, you can also export contacts that are part of a specific list or segment, or that are assigned a particular tag.

Questions?