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Add a segment of contacts to a contact list

Article: 000026098
Updated: April 9, 2025

Add the current contacts that are part of a custom or prebuilt segment to a contact list to engage with them through targeted emails or SMS messages

When you add the contacts from a custom or prebuilt segment to a contact list, the segment is refreshed so that only the most current contacts that meet your segment criteria are added. 

Once the segment has been added to your list, you can engage with the contacts by sending an email with targeted and personalized content to the list. If your resulting list has contacts that are opted into SMS marketing, you can also send an SMS message to the list.

 

Clock IconSave time: Need to send to only the most up-to-date group of contacts in your segment? You can also send an email directly to a segment of contacts without having to add them to a list first.

 


Add a custom segment to a list

  1. In the left-hand menu, click Contacts > Segments.
  2. In the Segments you've created section, click . . .Add to List next to the segment you want to add to a list.

    Contacts menu expanded and Segments option selected, Contacts dashboard with Segments tab selected, Segments you've created section with segment menu expanded and Add to List option selected 
     
  3. Select the list you want to add the segment to, or click the Create a new list button.
  4. Click the Add button.

    Add to List overlay, List drop-down menu, and Add button

 

Add a prebuilt segment to a list

  1. Click Contacts > Segments
  2. Under the Pre-built segments section, choose the engagement level you want to work with and click . . . > View contacts.

    Contacts menu expanded and Segments option selected, Contacts dashboard with Segments tab selected, Pre-built segments section and Most engaged segment options menu expanded, and View contacts option selected 
     
  3. In the upper right-hand corner, click . . . > Add to list.

    Most engaged segment view with drop-down menu expanded and Add to List option
     
  4. Select the list you want to add the segment to, or click the Create a new list button.
  5. Click the Add button.

    Add to List overlay, List drop-down menu, Create a new list button, and Add button
     

 


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