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Adding contacts to your account

Article: 000053889
Updated: May 2, 2025

Import a spreadsheet of contacts, create a single contact, or add a handful of contacts by copying and pasting their information

Light Bulb IconDid you know? We're in the process of making improvements to the All contacts table and rolling them out to our customers. If your table looks different, view these articles for importing contacts, creating a single contact, or adding a handful of contacts instead.

 

One of the first things you should do after you create your account is to import your contacts so you can start using our tools to segment them into groups and send them targeted content.

  1. In the left-hand menu, select Contacts > All contacts.
  2. Click the Add contacts button in the upper right-hand corner of the page.

    Contacts menu with All contacts option selected, All contacts table with Add contacts button in upper right-hand corner of page

  3. There are three ways you can add contacts:
  • Import a file of email and SMS contacts - Click the "Import file" link in the Upload from file section, and then follow these steps.
  • Create a single contact - Click the Add single contact button in the Manually add contacts section, then enter the contact's name, email address, and SMS phone number if applicable. Attest to your permission to email or message the contact, select the list you want to add them to, and then add tags if you're using them. Then click the Save button at the bottom of the panel.
  • Enter a small number of contacts by copying and pasting their information - Click the Add multiple contacts button in the Manually add contacts section, then follow these steps.

    Add contacts page with Manually add contacts section and Add multiple contacts and Add single contact buttons, and Upload from file section with Import file link


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