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Create a new email or SMS contact

Article: 000033115
Updated: May 5, 2026

Add a single contact, or a small number of contacts, by filling in their information one at a time

Clock IconSave time: If you have more than 20 contacts to add, or if you collect a variety of contact information besides names and email addresses, we recommend uploading a spreadsheet instead.

 

Need to add just a handful of email contacts to a contact list? It only takes a few moments to enter their contact information to create a new contact record.

Desktop instructions

 

Mobile web instructions

 

Light Bulb IconDid you know? When you ask for an email address and someone hands you their business card, you can use our mobile app to scan it to add them to your contact list! It's just one more reason to give our app a try!

 


Create a new contact

  1. From the Contacts page, click the Add contacts button in the upper-right and select the "Add a single contact" option.

    Contacts page with All contacts table, and Add contacts button menu expanded with Add a single contact option selected

  2. In the Add a single contact overlay, enter your contact information, then click the Save button. If you have other contacts to add, click the Save and create another button to repeat the process.
  • Your new contact must have either an email address or an SMS number, or they can have both.
  • Your contacts must provide you with permission to contact them, and you must attest that you have permission to send emails or SMS messages to your new contact. Please see our email permission and SMS permission policies for additional information.
  • Click "Manage fields" to add additional contact fields, including custom fields.
  • Click "Advanced settings" to select from your existing lists and tags or create new ones. You can also add multiple lists or tags to your contact.

    Add contacts page with Add single contact overlay, Email field, email permission option, Add SMS number option, First name field, Last name field, Mangage fields option, Advanced settings expanded with Add to list options and Add tags options, Save button, and Save and add another button

Once your contacts are uploaded, you're ready to start using contact segmentation to create meaningful audiences or send them an email or an SMS message.

 

Create a new contact (mobile web)

  1. Click the menu icon in the upper-left and select the Contacts option.

    Mobile web menu expanded with Contacts option selected

  2. Click the Add contacts button.

    Mobile web Contacts page with Add contacts button

  3. Click the "Add a single contact" option.

    Mobile web Add contacst page, Paste contacts field and Add a single contact option

  4. Enter the name and email address for your contact, confirm that you have permission to email them, and then click the Save button. You can enter your contact's SMS information by clicking the "Add SMS number" link.
    Note: Clicking the "Advanced settings" link expands the Add to list field, and you can select and create lists.

    Mobile web Add single contact page with Email field, permission option, Add SMS number option, First name field, Last name field, Advanced settings option expanded with list selected, and Save button

 


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