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Installing and Using the Magic Trick

Article: 000051050
Updated: July 15, 2024

The Magic Trick is a powerful selling tool that demonstrates what Lead Gen & CRM's marketing automation can do for your clients.

This article will detail how to set up the Magic Trick.
 

Add People IconThis article applies only to Agency clients. For individual clients, please return to the help center home page and search for another article.


Uninstalling the Old Magic Trick

Lead Gen & CRM has implemented a new iteration of the Magic Trick. In order to use the new iteration of the Magic Trick, you will need to uninstall the old Magic Trick. To uninstall the old Magic Trick, do the following:
 

  1. Click  13personas.png  User Menu > Settings in the left toolbar.

    Click the user menu

     

  2. Click Magic Trick, located under Agency Tools in the left panel.
  3. Click Uninstall Magic Trick.

    Click Uninstall Magic Trick

     

  4. Enter Delete in the text box.
  5. Click Delete.

    Click the Delete button


Cleaning Out Old Magic Trick Pages

While not necessary to remove all of the older Magic Trick pages, Lead Gen & CRM recommends that you uninstall the previous iteration of the Magic Trick before installing the new Magic Trick. Uninstalling the previous iteration of the Magic Trick requires that you remove the following pages from your website:

  • yourdomain.com/magic-trick/suit
  • yourdomain.com/magic-trick/rank
  • yourdomain.com/magic-trick/thanks

If your pages are through Lead Gen & CRM, you can delete them from your instance. To delete website pages and uninstall the previous iteration of the Magic Trick, do the following:

  1. Click Landing Pages in the left toolbar. 
  2. Locate the Magic Trick folder and hover over it to click  ellipsis.png  More Options.


    Hover over the folder to click three dots
     
  3. Select Delete.

    Click Delete
     
  4. Click OK.


Understanding the Magic Trick

The Magic Trick is a fun and simple demonstration of how marketing automation works and the powerful features that are available in Lead Gen & CRM. Play the Magic Trick—and have your clients play it, as well—to see how marketing automation works and how it can be used to generate and convert leads into sales.

Setting up the Magic Trick takes minimal work on the front end, but it is a high-impact way to showcase Lead Gen & CRM's capabilities in an interactive, easy-to-understand way. The Magic Trick works like this:

  1. You send an email with a link to a landing page.
  2. The recipient picks a suit and rank.
  3. An email is sent to the recipient with the exact card they chose.
  4. You receive a notification.


This works by using the following Lead Gen & CRM features:
 

 Visual Workflows Dynamic Content 

Example of a Visual Workflow
 

Example of an email where Dynamic content is used
 

  
Custom EmailsLanding Pages

Example of an email with Send Settings being displayed
 

Example of a Magic Trick landing page
 


In short, the Magic Trick brings together all of the concepts that you have talked about in your sales demonstration and helps you close the sale.



Installing the Magic Trick

You will need to install the Magic Trick to make use of its features. To install the Magic Trick, do the following:

  1. Click  13personas.png  User Menu > Settings in the left toolbar.


    Click the user menu
     
  2. Click Magic Trick, located under Agency Tools in the left panel.
  3. Uninstall the old Magic Trick, if necessary.

    Click Uninstall Magic Trick

    Note: If you have already installed the Magic Trick, you will have to uninstall and then re-install the Magic Trick.
  4. Click Install Magic Trick.

    Important: You need to have a landing page site setup to install the Magic Trick. 

    Click the blue Install Magic Trick button

     

  5. Select the desired site to install the Magic Trick in the Select a Site drop-down menu.
  6. Click Next.

    Click the blue Next button

     

  7. Click Install.

    Click the blue Next button

     

  8. Click Done.

Once installed, Lead Gen & CRM adds all of the assets you will need to build the Magic Trick to your platform. The assets are:

  • Two custom fields
  • A landing page funnel
  • Two emails
  • Nine visual workflows
  • A dynamic list
  • A lead score rule

These assets can be found in the following locations:

Asset 

Locations

Custom Fields

 

User Settings > Custom Fields > Suit/Rank

Landing Page
Funnel


 

Landing Pages > Magic Trick 

Emails

 

Emails > Magic Trick 

Visual Workflows

 

Automation > Visual Workflows > Magic Trick

 



Configuring Magic Trick Email Settings

The initial Magic Trick email will need to be configured to appear in the Contact Manager. To configure the initial Magic Trick email, do the following:

  1. Click Emails in Lead Gen & CRM's left toolbar.
  2. Locate the Magic Trick Intro Email and click  pencil.png  Edit Email.

    Click the edit pencil icon

     

  3. Click  email.png  Send Settings.
  4. Check the Make Available as a Smart Mail in Contact Manager checkbox.

    Click the Send Settings email icon then check the SmartMail box

     

  5. Click Save.

    Click the blue Save button

     



Presenting the Magic Trick

You can present the Magic Trick to clients to showcase Lead Gen & CRM's features. To present the Magic Trick to clients, add a single contact or locate the desired contact in the Contact Manager.

  1. Click  12more.png  More Options > Send Smart Mail in the contact's individual Contact Record.

    Click the Options icon and then select Send Smart Mail

     

  2. Select Magic Trick Intro Email
  3. Click Quick Send.

    Select the Magic Trick email and click the green Quick Send button

     

  4. Wait for the contact to open the email and then visit the Life of the Lead tab in the contact's individual Contact Record.

    Visit the Life Of The Lead tab

     

    Important: The contact record of the client you are presenting to must have a correct email address.

 



Troubleshooting the Magic Trick

The Magic Trick is a great way to impress clients and drive sales. The Magic Trick will work more than 90% of the time. Occasionally, however, an anomaly can occur that prevents the Magic Trick from working as expected. Here are some of the reasons that the Magic Trick might not work:
 

Reason 

Description

Cookies Disabled




 

Cookies need to be enabled on a viewer’s browser to
successfully use the Magic Trick.

Forwarded Pick
a Card Email




 

The Magic Trick is personalized to the prospect it is sent to.
It should only be sent as a Smart Mail from the intended
prospect's record in the Contact Manager.

Chosen Card
Not Delivered
to Prospect




 

Prospects will receive their card pick and have their data
appear on their profile only if they are sent a Smart Mail from
their existing record.

Email Delivered
to Junk Folder




 

The email did not go directly to the prospect's inbox and was
not seen.

Magic Trick
Not Completed




 

The prospect stopped before choosing the rank and suit. This
means that the prospect never received the Check Your Email
screen, which never prompted the Here’s Your Card email to
be sent.

Email Delivery
Delay




 

Email servers can become overloaded or have Internet
connectivity issues, which delay the delivery of the Magic Trick.

 



Additional Information Regarding Smart Mails

Again, the Magic Trick email should only be sent to a prospect as a Smart Mail. Consider the following examples:

Mail Type

 

Lead Information

Smart Mails


 

If Kim sends a Smart Mail to John from his contact record, John will
receive his card with all of the data appearing on his Life of a Lead.
Everything is as it should be.

Forwarded
Emails
 

If Kim forwards her email to John, it will register and appear as an
additional device on Kim’s profile. Kim will also receive John’s Here’s
Your Card pick. No relevant data will appear on John's Life of the Lead.

However, from a forwarded email, John could have his data
retroactively added to his profile. From there, information would be
seen on his Life of a Lead if he initiates an action, like filling out a
form or clicking on a targeted email, which drops a copy of the Lead Gen & CRM tracking cookie into his browser. That said, he still will not have received his card pick.

 



Updating Granular Unsubscribes

The Granular Unsubscribe feature enables you to give your leads the option to only unsubscribe from a portion or category of your emails, providing you the ability to continue emailing them based on their interests.

If you have the Granular Unsubscribe feature enabled before installing the Magic Trick, you will need to update emails with unsubscribe categories after you have installed the Magic Trick. You will have to edit the emails to include an unsubscribe category before they will send.

To update granular unsubscription categories, do the following:
 

  • Look for the  EmailReadAndClicked.png  Email Opened event.
    1. Click  13personas.png  User Menu > Settings in the left toolbar.

      Click the user menu
       
    2. Under Features click on the Company Email Settings.
    3. Click the Unsubscribe Page tab. 
    4. Click Configure in the Granular Unsubscribes section.

      Click the blue Configure button in the Granular Unsubscribe tab

       

    5. Add any new unsubscribe categories, if necessary.
    6. Click Assign Categories.

      Create blue New Category button then green Assign Categories button
       
    7. Select the appropriate category for all existing email content.
    8. Click Save.

      Use the category dropdown next to the preferred email


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