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Sales Optimizer Tasks Report Overview

Article: 000050540
Updated: July 16, 2024

The Sales Optimizer Tasks report provides you with a detailed report on the number of automated tasks, per individual user and by entire sales teams. The Sales Optimizer Tasks report gives insight on what automated tasks are being completed or rescheduled within a given timeframe.

This article will provide an overview of the Sales Optimizer Tasks report.


Article Contents


Users:
Administrators 
Company Managers  
Marketing Managers  
Sales Managers  
Salespersons  
Jr. Salespersons  


Accessing Sales Optimizer Tasks Reports

The Sales Optimizer Tasks report is one of many available sales reports. When used alone, it can show when and how users are completing reports. When used together with Lead Gen & CRM's other sales reports, it provides a complete picture of how sales are being attended to. 

The Sales Optimizer Tasks report is housed with Lead Gen & CRM's other sales reports.

Click Sales Optimizer > Sales Optimizer Report to access the Sales Optimizer Tasks report from the left toolbar.

Sales Optimizer Reports

 



Understanding Automation Tasks Reports

The Sales Optimizer Tasks report provides an at-a-glance view of all tasks currently assigned to users, as well as how those users are going about completing their assigned tasks.

This information changes based upon the selected timeframe. The Sales Optimizer Tasks report displays the following information:

 Column Description 
 

Users/Tasks

 

The users that have been assigned tasks. Click  plus3.png  Expand to display all available tasks that are assigned to the user.

 
 

Tasks Due

 

The total number of tasks that are due for the user. 

 
 

Total Completed

 

The total number of tasks that have been completed by the user.

 
 

Completed
on Time

 

The total number of tasks that were completed by a specified date.

 
 

Completed Late/
Rescheduled

 

The total number of tasks—including completed tasks—that were completed after a specified date or rescheduled to a later date by the user.

 
 

Modified
Task Type

 

The total number of tasks that were changed from one type to another.

 
 

Open

 

The total number of tasks where the due date has been modified. These can be counted as due or overdue, based on the updated due date.

 
 

Deleted

 The total number of tasks that were deleted by a specified date. 


When viewing the available information, click the  caret-up.png  caret-down.png  Sort carets to sort by alphabetical, ascending, or descending order. The displayed order depends upon the particular information column.
 



Configuring Sales Optimizer Tasks Reports 

If you have many different users or tasks attributed to users, you may find that it becomes difficult manually searching the available information. To better find the information you are looking for, consider using filters to show only the information you need.

With filters, you can display information by:

  • A specified timeframe for due dates
  • Individual task types
  • Individual users and their user tags

To configure displayed report information, do the following:

  1. In the left toolbar, click
    Sales Optimizer > Sales Optimizer Report.

    Sales Optimizer Reports

     

  2. Click the Task Due Date text field in the Filters panel. Select the desired starting and ending date from the calendar menu that appears.

    Sales Optimizer Reports

     

  3. Click the Task Types text field. Select any or all of the following task types:
    • Call Tasks
    • Email Tasks
    • General Tasks
    • Meeting Tasks

    Sales Optimizer Reports

     

  4. Click the Users and User Tags text field. Select any or all of the listed users and user tags.

    Sales Optimizer Reports

     

Once you have configured your desired filters, filtered results will display in the information table.

Note: When selecting starting and ending dates, click any of the available preset date periods to display tasks for those periods of time. When selecting users or user tags, type the name of a user or user tag to quickly find that information. To clear your filter settings, click Reset Filters.

  1.  


Saving Sales Optimizer Tasks Reports

To save configured Sales Optimizer Tasks reports, do the following:

  1. In the left toolbar, click
    Sales Optimizer > Sales Optimizer Report.Sales Optimizer Reports

     

  2. Configure any desired report filters.
  3. Click  12more.png  Options > Save Report.Sales Optimizer Reports

     

  4. Enter a title for the report in the modal window that appears.
  5. Click OK.Sales Optimizer Reports

     

Saved reports can be scheduled from the  12user.png  User Settings menu.
 



Scheduling Sales Optimizer Tasks Reports

To schedule Sales Optimizer Tasks reports and send them via email, do the following:

  1. In the left toolbar, click
    Sales Optimizer > Sales Optimizer Report.Sales Optimizer Reports

     

  2. Configure any desired report filters.
  3. Click  12more.png  Options > Save and Schedule Report.

    Sales Optimizer Reports

     

  4. Enter a title for the report in the modal window that appears.
  5. Click OK.

    Sales Optimizer Reports

     

  6. Set the Should this schedule be enabled? toggle to Enabled.
  7. Enter the names of desired users or tagged groups in the Send this report to these users or tags text field.
  8. Enter a subject line for the scheduled email in the Email Subject text field.
  9. Enter the message that will be displayed in the email's body in the Email Message text field.
  10. Select the desired report to send in the Select a report to send drop-down menu.
  11. Select one of the following options in the Select a time to schedule the report section:

       •   Send immediately forces the email to
            send as soon as the scheduling is
            complete.

       •   Schedule for later uses a calendar to
            select a desired date and time to
            schedule reports.

    Sales Optimizer Reports

     

  12. Select the frequency you would like the report sent in the Repeat drop-down menu.
  13. Optionally, click the Delete schedule upon completion checkbox to delete the scheduled report after scheduling the report.
  14. Click Done

    Sales Optimizer Reports

     

Note: If you have already saved this report, Save and Schedule Report will instead be listed as Schedule Report. By default, the Select a report to send drop-down menu will display the report you just saved.



Exporting Sales Optimizer Tasks Reports

To export Sales Optimizer Tasks reports as data files, do the following:

  1. In the left toolbar, click
    Sales Optimizer > Sales Optimizer Report.Sales Optimizer Reports

     

  2. Configure any desired report filters.
  3. Click  12more.png  Options.  Select one of the following export options:
    • Export to .PDF
    • Export to .CSV

    Sales Optimizer Reports

     

 


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