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Select an email template

Article: 000043797
Updated: May 18, 2026

Find the right template for your email

 

 

Exclamation point iconComing soon: We are in the process of releasing our enhanced Templates page to customers. If your account looks different from the steps shown below, please reference the video above instead.

 

When creating a new email, the first step is choosing a template. You can easily narrow down your options based on the type of email you want to send, your industry, or the layout that best suits your content. All of our templates are fully customizable and mobile-responsive, ensuring that your email looks great on any device.
 

  1. From the menu on the left, click Assets > Templates.

    Left navigation with Assets menu expanded and Templates option selected

  2. You can use the search bar if you’re looking for something specific or want to generate an email based on a short description.
  3. From the options at the top, you can choose to start from a blank template, use your own HTML code to create your email, convert a PDF into an email, or filter by a quick category. You can also scroll down the page to browse our seasonal, new, and most popular templates.

    Template picker with search field and quick options

  4. If you have brand colors added to the BrandKit in your account, you can scroll down the page and choose from the template options in the Branded section.
  5. If you’ve saved a previously created email as a template, you can find it at the bottom of the page in the Saved section.

    Template picker with Branded and Saved categories

  6. When viewing your search results, you can refine the options using the filters at the top.
  7. Click on a template to preview it.

    Template search results with filters and template option selected

  8. Use the toggle to see what the email will look like on desktop and mobile devices.
  9. For AI-generated emails, you can choose a different color palette from the options on the right.
  10. Click Select template or Customize this template to open it in the email editor.

    Template preview with desktop and mobile view toggle, color palette options, and Select Template button

 

Once you've selected your template, you can customize the content, layout, and design as much as you need before sending it to your contacts. Don't forget to preview and send a test version of your email to make sure it looks the way you want before sending it to your contacts!

 


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