Sync contacts between BigCommerce and Constant Contact

Import contacts from a BigCommerce store into segmented lists in Constant Contact that sync daily

Important: Customers who have the old BigCommerce integration with Constant Contact should de-activate it by logging into their BigCommerce account, navigating to Marketing > Email Marketing in the control panel on the left-hand side of the screen, unchecking the "Constant Contact" checkbox, and saving the settings.

We've integrated with BigCommerce to make it even easier to sync contacts between your BigCommerce and Constant Contact accounts. Once enabled, the segmented lists sync daily so that you're always sending emails to the most up-to-date list of your BigCommerce customers who've agreed to receive your marketing emails. Once connected, you can insert your BigCommerce products into an email, review sales reporting, and more.

• Connect your BigCommerce account
• Boost your marketing with the BigCommerce integration

Connect your BigCommerce account

1. Click Integrations.
2. Under the "All Integrations" tab, either search for BigCommerce or scroll through the list to locate it. Then click on the block.
   
   
    
3. Click Connect.
   
   
    
4. Click GET THIS APP.
   
   
    
5. Click Log in.
   
   
    
6. Log into your BigCommerce account.
   
   
    
7. Click Install.
   
   
    
8. Click Confirm.
   
   
    
9. Read the BigCommerce Merchant Agreement and the Constant Contact email permission policy. If you agree, check the box to verify that you have permission to send emails to your BigCommerce contacts.
10. Click Click here to log in. If you don't have a BigCommerce account yet, click Create an account.
    
    
     
11. Click View Contacts to review your BigCommerce list and sync activity.
    
    
     
12. Choose the type of information you want to see:

• Lists - This shows you the segmented contact lists that were created in your account from syncing your BigCommerce customer data. Lists sync every 24 hours. Click on the list name to see all the contacts that make up the list.
• Activity - This shows you a daily breakdown of how many customers have been added to each of your BigCommerce contact lists over the past 7 days.
  
  
   

Boost your marketing with the BigCommerce integration

Once your BigCommerce store is synced, there are several ways to utilize the integration throughout your Constant Contact account.

• Add a product block to your email - The products and services in your BigCommerce store can easily be inserted into your emails through a dedicated Product action block, so that you can get them in front of the right contacts.
• Create a customized contact segment - When you connect your BigCommerce account to Constant Contact, your BigCommerce contacts are placed into segmented lists, based on their activity, and are synced on a daily basis. However, if there's a specific segment of contacts you'd like to create in order to send specific, targeted messaging, you can do so by creating a custom segment of contacts.
• Send automated communications - Create personalized automated communications via email and SMS for your customers based on their actions, including welcome emails, thank you series, requests for review, and more.
• Review sales reporting - Our reporting shows you the correlation between when your emails were sent and your BigCommerce sales so that you get an idea of how your emails are having an impact. Check out our article on using an email for e-commerce to learn best practices for selling goods and services in an email.

Any links we provide from non-Constant Contact sites or information about non-Constant Contact products or services are provided as a courtesy and should not be construed as an endorsement by Constant Contact.

Questions?