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Add and manage contacts in your Starter Email account

Article: 000055245
Updated: July 8, 2026

Upload a single, a few, or a spreadsheet of contacts to your account, organize them with lists, and more

Whether you have an organized spreadsheet or a bowl full of business cards, it’s easy to add your contacts to your account so you can start emailing them. If you have just a handful of contacts to add, you can quickly type or paste their information. If you have more than 20 contacts to add, or if you collect a variety of contact information besides names and email addresses, we recommend uploading a spreadsheet instead.


Desktop instructions:

Add contacts:


Manage your contacts:

 

Mobile web instructions:

 

Thumbs up iconGet permission: To comply with Constant Contact's email permission policy, CAN-SPAM, GDPR, and CASL regulations, you need your contacts' permission to send them emails.

Add contacts to your account


Add a single contact

If you have just a single contact to add to your account, you can easily enter the new contact’s details manually.

  1. From the left-hand navigation, click Contacts.
  2. Click Add contacts > Add a single contact.

    Left navigation with Contacts tab selected, Add Contacts button, and Add Single Contact drop-down option

  3. Enter the contact’s email address and any other details you’ve collected from them. Click Manage fields to access more fields.
  4. Check the box to confirm you have permission to email this contact.
  5. (Optional) Click Advanced settings to select the list(s) you want to add the contact to. By default, a “My Contacts” list is already created for you, but you can create additional lists to add contacts to.
  6. When you’re finished, click Save. If you have more contacts to add, click Save and add another.

    Add Single Contact fields and Save buttons

 

Add multiple contacts

You can add a small group of contacts to your account by typing them in individually or pasting them all at once.

  1. From the left-hand navigation, click Contacts.
  2. Click Add contacts > Add multiple contacts.

    Left navigation with Contacts tab selected, Add Contacts button, and Add Multiple Contacts drop-down option

  3. Select one of the tabs to add your contact information and then click Continue:
    Note: Clicking “Advanced list settings” lets you select the list(s) you want to add the contacts to. By default, a “My Contacts” list is already created for you, but you can create additional lists to add contacts to.
    • Enter contact details - Enter the information for each contact field-by-field. Click Manage fields to add additional contact details, and click Add rows to add more contacts.

      Add Multiple Contacts page, Enter Contact Details tab, Contact detail fields, and Continue button

    • Paste names and emails - Type or paste the email addresses and names of your contacts, adding a comma or pressing Enter after each one.

      Add Multiple Contacts page, Paste Names and Emails tab, Type or Paste Contacts field, and Continue button

  4. Check the box to confirm you have permission to email these contacts.
  5. Click Save.

    Confirm Consent pop-up with checkbox and Save button

 

Upload a file of contacts

If your contacts are stored in a CSV, Excel, VCF, or plain text file, you can easily import them.

  1. From the left-hand navigation, click Contacts.
  2. Click Add contacts > Upload from a file.

    Left navigation with Contacts tab selected, Add Contacts button, and Upload from File drop-down option

  3. Select the file from your computer.

    Import Contacts page, Upload File window, and Select a File option

  4. Click Continue.

    Upload File window with file selected and Continue button

  5. Use the drop-downs to match the column headers from your file with the appropriate field names in Constant Contact.
  6. Click Continue.

    Import Contacts page with column fields to match, Constant Contact field drop-downs, and Continue button

  7. Select the list(s) you want to add the contacts to. By default, a “My Contacts” list is already created for you, but you can create additional lists to add contacts to.
  8. Click Continue.

    Organize Your Contacts pop-up with Lists selection and Continue button

  9. Check the box to confirm you have permission to email these contacts.
  10. Click Save.

    Confirm Consent pop-up with checkbox and Save button

 

 

Manage your contacts

Search for a contact and view their details

  1. On the Contacts page, you can see all the contacts added to your account. Use the filters and search field to find contacts based on a specific contact detail, permission status, or list.
  2. Click on a contact’s name to view their details and email activity. You can edit their information if needed and add or remove them from lists.

    Contacts page with filters and search field, All Contacts table, and contact selected

  3. To remove a contact from your account, click the three dots in the upper-right and select:
    • Unsubscribe email - to manually change the contact’s status to “Unsubscribed” and remove them from your lists. 
    • Delete contact - to remove the contact from your account. This action can’t be undone, but you can manually add the contacts back to your account at any time.

      Contact details, More drop-down with Unsubscribe Email and Delete Contact options

 

Create a contact list

To help you segment your contacts and send more targeted email content to different groups, you can create as many lists as you want.

  1. From the Contacts page, click the three dots in the upper-right and select View contact lists.

    Contacts page with More drop-down and View Contact Lists option selected

  2. Click the Create new button.

    Lists page with Create New button

  3. Enter a name for the new list and click Save.

    Name Your List pop-up with List Name field and Save button

 

 

Add contacts (mobile web) 

If you’re using Constant Contact on your mobile device's web browser (versus your desktop computer), it’s easy to add a single contact, a handful, or a file of contacts. You can only enter names and email addresses when manually adding contacts, but you can add additional details to the contact records later.

 

Add a single contact (mobile web)

  1. From the bottom menu, tap the plus symbol.
  2. Tap Add contacts.

    Constant Contact on mobile web browser, plus symbol, and Add Contacts option

  3. Tap Add a single contact.

    Constant Contact on mobile web browser, Add Contacts options, and Add a Single Contact link

  4. Enter the contact’s email address and name, if you collected it.
  5. Check the box to confirm you have permission to email this contact.
  6. (Optional) Tap Advanced settings to select the list(s) you want to add the contact to. By default, a “My Contacts” list is already created for you, but you can create additional lists to add contacts to.
  7. Tap Save.

    Constant Contact on mobile web browser, Add Single Contact details and Save button

 

Add multiple contacts (mobile web)

  1. From the bottom menu, tap the plus symbol.
  2. Tap Add contacts.

    Constant Contact on mobile web browser, plus symbol, and Add Contacts option

  3. Type or paste the contacts' email addresses and names, separating each contact with a comma or by hitting Enter.
  4. Select the contact list you want to add the contacts to.
  5. Check the box to confirm you have permission to email these contacts.
  6. Tap Add.

    Constant Contact on mobile web browser, Paste contact email address, Select List drop-down, permission checkbox, and Add button

 

Upload a file of contacts (mobile web)

  1. From the bottom menu, tap the plus symbol.
  2. Tap Add contacts.

    Constant Contact on mobile web browser, plus symbol, and Add Contacts option

  3. Scroll down the page and tap Upload from file.

    Constant Contact on mobile web browser, Add Contacts page, and Upload from file button

  4. Tap Select a file to choose a CSV, Excel, VCF, or TXT file from your device.

    Constant Contact on mobile web browser, Upload from File screen, and Select a File link

  5. Tap Continue.

    Constant Contact on mobile web browser, Upload File screen, file selected, and Continue button

  6. Use the drop-downs to match the column headers from your file with the appropriate field names in Constant Contact. Scroll down the page to match all the columns.
  7. Tap Continue.

    Constant Contact on mobile web browser, Mapping fields screen, Constant Contact field drop-down, and Continue button

  8. Select the list(s) you want to add the contacts to. By default, a “My Contacts” list is already created for you, but you can create additional lists to add contacts to.
  9. Tap Continue.

    Constant Contact on mobile web browser, Organize Your Contacts pop-up, Lists selection, and Continue button

  10. Check the box to confirm you have permission to email these contacts.
  11. Tap Save.

    Constant Contact on mobile web browser, Confirm Consent checkbox, and Save button

 


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