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Partners: Create an SMS campaign and share it with sub-accounts

Article: 000053888
Updated: January 31, 2025

Create an SMS campaign and share it with all of your sub-accounts or select specific sub-accounts to share it with

If you have sub-accounts under your partnership, you can create SMS campaigns in your partner account and share them with those sub-accounts. The sub-accounts are to make changes to the shared message.

 

Copy an SMS campaign to client/child accounts
Check the status of copied SMS campaigns


Copy an SMS campaign to client/child accounts

 

To copy a campaign:

  1. Click Marketing > SMS.

    Marketing dropdown SMS option 

  2. Click the three dots (. . .) next to the SMS campaign you want to share and select:
    • Copy to all accounts - To share your campaign with all your client/child accounts.
    • Copy to targeted accounts - To pick the client/child accounts you want to share your campaign with.

      SMS campaign, more dropdown, copy to all or selected 

  3. Give your shared campaign a unique name that you'll easily recognize in your account later.
  4. If you chose to share to targeted accounts, select the accounts.
  5. Click the Copy button.

    Enter name for campaign, select accounts, and copy 


Check the status of copied SMS campaigns

 

You can access a list of your shared campaigns at any time and check the start and completion time of the share:

  1. Click Accounts.
  2. Click the Activity Log tab.
  3. Sort your campaign to help narrow your search.
  4. Review the Complete Time column. Copying to a large number of child accounts can take a few minutes.
  5. If there are errors, click "Get Errors"  in the Errors column toto download a CSV file of the impacted accounts and the reason for the error.

    SMS Campaign Copy Activity Log 


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