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Partners: How to create and send a Central Send Email campaign

Article: 000048069
Updated: March 4, 2025

Create and send and email from a parent account that appears as if it were created and sent by the child accounts that you select

Exclamation Point IconImportant: Central Send must be enabled by a Constant Contact support agent or your account management team.

 

Central Send emails allow partners to create and send an email from partner account that distributes to selected sub-accounts, and accesses lists that were created as presets. All the account details and email settings pull from the individual sub-account’s records, even though it is being created and sent from the parent account. The sent campaign and reporting is then housed in each sub-account.

  1. Click Marketing channels All campaigns.
  2. Click the Create a campaign button in the upper right-hand corner of the page.

    Marketing campaigns drop-down menu expanded and All campaigns option selected, and Create button
     
  3. From the Choose a campaign overlay, click Central Send Email.
    Important: Central Send will not work with emails that were not created using Central Send templates.

    Choose a campaign overlau and Central Send Email option
     
  4. Place your cursor over any template and click Select. It is automatically created as a Central Send Email.

    Find your template page, All templates tab selected, Search field and search results, and template Select button
     
  5. In the email editor, add your content. You create your Central Send Email just as you would any other email campaign. Once the email is sent, the address in the footer, the company name and address, and all the email and account settings are pulled from each sub-account.
    Design tip: Central Send Emails are compatible with both dynamic links and dynamic image variables so you can make the contact even more targeted for each sub-account.
  6. When you're ready, click Continue.

    Email editor with Build tab, Images tab, and Design tab, and Continue button
     
  7. From the Schedule page, select a previously created Central Send list, or create a new one. The preset list you select on this screen tells you how many accounts and lists the campaign will be sending to.
  8. When you're ready to send, select either:
  • Send Now - and click Send.
  • Schedule for Later - and click Schedule.

    Schedule page with Recipients section and Central Send List options and Create a new Central Send Email List button, When to Send section with Send now and Schedule for Later options, and Schedule button
     

You can find your sent Central Send email on the Campaigns tab by selecting the List View tab and selecting "Central Send Email" from the Campaigns drop-down menu. Although this campaign shows as sent in your partner / parent account, there won't be any reporting. The reporting for the email is unique to each sub-account.

 

Light Bulb IconDid you know? Central Send campaigns and standard email campaigns can't be used interchangeably. You can copy a Central Send Email to use as another Central Send Email, but you can't copy a standard email campaign to use as a Central Send Email, or vice versa.


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