Partners: How to create and send a Central Send SMS campaign

Create and send an SMS message from a parent account that appears as if it were created and sent by the child accounts that you select

Important: Central Send must be enabled by a Constant Contact support agent or your account management team.

Central Send SMS campaigns allow partners to create and send an SMS message from a partner account that distributes to selected sub-accounts, and accesses SMS lists that were created as presets. All the account details and settings pull from the individual sub-account’s records, even though it is being created and sent from the parent account. The sent campaign and reporting is then housed in each sub-account.

1. Click the Centrel Send dropdown.
2. Click SMS.
   
   
   
   
3. Click the Untitled campaign name to rename your SMS campaign.
   
   
   
   
4. In the Campaign Name field, give your SMS message a unique name that you can easily recognize in your account later. Your contacts never see this name.
5. Click Save.
   
   
   
   
6. In the SMS editor, add your content. You create your Central Send SMS message just as you would any other SMS campaign. Once the SMS is sent, the sender name is pulled from each sub-account.
7. When you're ready, click Save.
   
   
   
   
8. Click Edit to schedule the SMS message.
   
   
   
   
9. Select a previously created SMS Central Send list or create a new one by clicking on "Create a new Central Send List". Under each preset list you can see how many accounts and lists the campaign will be sending to.
10. Select either:
    • Send Now - This sends your text message immediately, as long as the message doesn't fall into the quiet hours timeframe (8:00 p.m - 8:00 a.m.) based on the time zone in your account settings. The Send Now option is disabled during quiet hours, but you're still able to use the schedule option.
    • Schedule for Later - This lets you select a date and time in the future to send your text message. You're not able to select times that fall within the quiet hours.
11. Click Save.
    
    
    
    
12. Depending on your selection in step 10, click Send Now or Schedule.
    
    
    
    
13. Confirm your selection and then click Send Now or Schedule.
    
    
    
    

You can find your sent Central Send SMS on the All Campaigns page by selecting "Central Send SMS" from the Campaigns drop-down menu. Although this campaign shows as sent in your partner / parent account, there won't be any reporting. The reporting for the email is unique to each sub-account.

Did you know? Central Send SMS campaigns and standard SMS campaigns can't be used interchangeably. You can copy a Central Send SMS to use as another Central Send SMS, but you can't copy a standard SMS campaign to use as a Central Send SMS, or vice versa.

Questions?