Error message: Whoops! Something's not quite right

Troubleshooting errors when Constant Contact works in one web browser and not another

We're sorry you encountered an error while working in the editor! This error can appear for various reasons, and it doesn't necessarily mean that anything is broken. There are a couple of things you can do to make sure your browser isn't causing the issue:

1. Make sure that the browser you are using is compatible with Constant Contact.
2. Open your browser in "incognito" or "private" mode and then log back into Constant Contact and continue working on your campaign:

• Apple Safari (Mac)
• Google Chrome (Windows and Mac)
• Microsoft Edge (Windows)
• Mozilla Firefox (Windows and Mac)

3. If the error still persists, disable any 3rd-party web browser add-ons, plug-ins, or extension programs that have been installed. Disabling one or more of these programs may resolve the issue:

• Apple Safari (Mac)
• Google Chrome (Windows and Mac)
• Microsoft Edge (Windows)
• Mozilla Firefox (Windows and Mac)

Important: If you continue to see the error message after disabling your browser extensions and using a private browsing session, we recommend creating a brand new email. If that doesn't resolve the issue or if you continue to see this message frequently, please contact Support for assistance.

Any links we provide from non-Constant Contact sites or information about non-Constant Contact products or services are provided as a courtesy and should not be construed as an endorsement by Constant Contact.

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