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Sync your social media accounts to create social posts through your Constant Contact account

Article: 000033135
Updated: March 4, 2025

Connect your Facebook Pages, Instagram Business Profiles, and LinkedIn personal profiles or company pages to your Constant Contact account so you can start creating social posts and responding to comments



By connecting your social media accounts with our social tools, you can share emails and events, create and manage all of your public-facing posts, and create Facebook and Instagram Ads or Lead Ads from within your Constant Contact account. Connect a single account, or if you manage multiple Facebook, Instagram, or LinkedIn accounts for your organization, you can connect them all. All you need is the login credentials for each account you want to connect.

 

Clock IconSave time: Opening a new browser tab and logging into the social media accounts you want to connect before you get started makes the syncing process go more quickly!

 


Connect your Facebook & Instagram accounts

Connect a single Facebook and Instagram account, or select multiple accounts to sync. Keep in mind, Facebook and Instagram do not allow posts to personal profiles through third-party apps. To Set up your Facebook Page, you must connect a Facebook profile to it. You can create multiple Facebook Pages; so when you're ready to create a post, you choose the pages you want to share to.

Our social tools don't connect directly to your Instagram account, instead they connect to your Instagram Business Profile linked to your corresponding Facebook account. You don't have to connect to the Facebook Page, unless you want to, so when you create posts you can choose to share them only on Instagram. All of this is easily managed through your Meta Business account

  1. Click Marketing channels ... > Social posts
  2. Click Connect Social Accounts. If you've already created a draft post, click the Accounts tab instead. 


     
  3. Select Facebook or Instagram.


     
  4. Sign into your Facebook account to sync your pages and allow Constant Contact permission to integrate with your account to create public-facing posts and import engagement activity from your connected pages. This doesn't give Constant Contact permission to access any of your personal account information or to post to your personal profile:
  • Enter your user name and password and Click Log In.


     
  • Click Continue as [Name]. This lets us pull your username and profile picture from your personal Facebook Profile into your Constant Contact account (see image example in step 5.) We have to go through your Facebook Profile to connect your Facebook Pages, but you can't post anything to your personal profile.

    Continue as [Your name] button
     
  • Enter in your two-factor authentication security code, and click Continue.

    Facebook Two-Factor Authentication Required page with Code field and Continue button
  1. Click Edit previous settings to select the Facebook Pages you want to connect to Constant Contact.
    Note: You're not able to connect your personal Facebook profile for posts due to Facebook restrictions. 

    Select a Profile page with personal profile connected and connected Facebook page selected, and Add selected button
     
  2. Choose the Businesses you want Constant Contact to access. Choose either:
    • Opt in to all current and future Businesses. 
    • Opt in to current Businesses only. 
Facebook Integration overlay with active Facebook page and "Your Facebook page was successfully connected!" message, Add Account button, and Done button
    1. Choose the Pages you want Constant Contact to access. Choose either: 
      • Opt in to all current and future Businesses. 
      • Opt in to current Businesses only.    
    Facebook Integration overlay with active Facebook page and "Your Facebook page was successfully connected!" message, Add Account button, and Done button
     
    1.  Choose the Instagram Accounts you want Constant Contact to access. Choose either: 
      • Opt in to all current and future Businesses. 
      • Opt in to current Businesses only. 
    2. Click Continue

      Facebook Integration overlay with active Facebook page and "Your Facebook page was successfully connected!" message, Add Account button, and Done button
       
    3.  Read and Review the Permissions. Click Save.

      Facebook Integration overlay with active Facebook page and "Your Facebook page was successfully connected!" message, Add Account button, and Done button
       
    4.  (Optional) Manage your business integrations through the Meta Business Tool. Here you can edit any settings for your business profiles.  
    5.   Click Got it.

      Facebook Integration overlay with active Facebook page and "Your Facebook page was successfully connected!" message, Add Account button, and Done button

    Once your Facebook and Instagram accounts are connected, you can create and share a post. Then, after your posts are published, you can review what kind of engagement you're getting and respond to likes and comments too!

    Please note that posts can't be created for direct messages, groups, or communities.

     

    Blue Ribbon IconBe a better marketer: Want to learn more about posting on social media? Here are 10 things you need to do to get started on Facebook and Instagram.

      

    Connect your LinkedIn accounts

    Connect a single LinkedIn account, or multiple accounts. Each LinkedIn account can have one personal profile page, and can have multiple Company Pages associated with it. 

    1. Click Marketing channels ... > Social posts
    2. Click Connect Social Accounts. If you've already created a draft post, click the Accounts tab instead.


       
    3. Select LinkedIn.

      Connect Your Social Profiles overlay with LinkedIn option selected
       
    4. Enter your LinkedIn username and password and click Sign in.

      Email or Phone field, Password field, and Sign in button
       
    5. Click Allow. This allows Constant Contact permission to integrate with your account to create public-facing posts and import engagement activity. This doesn't give Constant Contact permission to access any of your personal account information.

      LinkedIn permissions and Allow button
       
    6. Select the LinkedIn profiles you want to connect and click Add selected.

      Select a Profile overlay with LinkedIn personal profile and Company Page selected, and Save button
       
    7. Click either:
    • Done -  To return to the Accounts tab to choose a different social platform to connect.
    • Add Account -  To connect an additional LinkedIn account. Make sure to open another browser tab and log out of your current LinkedIn account before you try to connect your new account.

      LinkedIn Integration overlay with account successfully connected message, +Add Account button, and Done button
       

    Now that your LinkedIn account is connected, you can create and share a post. When your posts are live you can see what kind of engagement you're getting so you can respond to likes and comments.

    Please note that posts can't be created for private messages or Groups.

     

    Blue Ribbon IconBe a better marketer: Want to learn more about posting on social media? Check out our best practices for posting on LinkedIn and review the top warning signs that your LinkedIn posts won't have an impact.

     


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