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Adding Auto-Responder Emails to Lead Gen & CRM Forms

Article: 000050574
Updated: July 26, 2024

Link an email to a form that will send anytime someone fills out the form

An auto-responder is an email that is sent to any lead that submits the form, even if they are unsubscribed.

This email will be sent multiple times, regardless of whether it is a repeatable email.

When added to a Lead Gen & CRM form's settings, this email will be sent every time someone fills out the form.

This article will detail how to add auto-responder emails to Lead Gen & CRM forms.


Article Contents


Users:
Administrators 
Company Managers 
Marketing Managers 
Sales Managers  
Salespersons  
Jr. Salespersons  


Adding Auto-Responder Emails

To add an auto-responder email to forms, create or edit a form:
 

  1. Click the Settings tab.
  2. Locate the Auto-Responder section and type the name of the email to be sent when leads fill out this form.
  3. Click Save Changes.

    Set Form AutoResponder Email


Regarding Unsubscribed Recipients

Auto-responder emails send to those leads who fill out your forms. These emails are sent to recipients, regardless of subscription status. This means that your auto-responder emails could be sending to leads who have previously unsubscribed from receiving your emails. 

This can be problematic. Leads who have previously unsubscribed from your emails could mark your auto-responder emails as spam. These spam complaints will, in turn, damage your email reputation.

As such, when using auto-responder emails, make sure that you follow best practices for sending emails. This way, you can minimize any potential unsubscribe or spam issues that arise.

 


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