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Editing Form Thank You Page Settings

Article: 000050531
Updated: July 16, 2024

Customize the Thank You page that displays to a lead after they fill out your form

After a lead submits form information, the form displays a page that thanks the lead. Thank You pages are tied to individual forms, meaning each form can have its own unique Thank You page.

By default, Lead Gen & CRM provides a generic page for anyone who fills out the form. However, this page can be customized to better suit your needs.

This article will provide information on the Thank You page settings available, as well as custom coding the Thank You page.


Article Contents


Users:
Administrators 
Company Managers 
Marketing Managers 
Sales Managers  
Salespersons  
Jr. Salespersons  


Redirecting via URLs

Once a user submits a form, they are redirected to a Thank You page. Though Lead Gen & CRM provides a default Thank You page, you may want to provide your own. Thank You pages are web pages, and they have their own URLs.

To redirect to a specific URL, create or edit the desired form:

  1. Click the Settings tab.

    Form Settings
     
  2. Scroll to the Thank You Page section and enter the desired URL in the Page URL text field.

    Form Settings Thank you page URL
     
  3. Click Save Changes.

    Save Changes to Form

Refer to Adding Forms to Landing Pages for additional information on form submission options and URL redirection.
 



Submitting Data

You can set your Thank You page to do something with the data collected. For example, you may have some dynamic web content that changes based on the form data, or you may have an external Thank You page that runs a script based on the data.

To set your Thank You page to submit data, create or edit the desired form:

  1. Click the Settings tab.

    Form Settings
  2. Scroll to the Thank You Page section and select the Submit Data to my "Thank You" Page checkbox.

    Note: If you check this box, visitors will be redirected to the Page URL after completing the form. To see data submitted in the form click on View Submissions


    Submit Data to Thank You page
     
  3. Click Save Changes.

    Save Changes to Form


Showing Pages in iFrames

You might not want to redirect users from your form page. Consider displaying your Thank You page on the same page as the submitted form by using Inline Frames (iFrames). An iFrame is an HTML element that allows for a document or webpage to be embedded within another webpage.

To set a Thank You page to open in an iFrame, create or edit the desired form:

  1. Click the Settings tab.

    Form Settings
  2. Scroll to the Thank You Page section and select the Show "Thank You" Page within iFrame checkbox.
  3. Click Save Changes.

    Save Changes to Form

This will set the Thank You page to open within an iFrame on the form page instead of opening a new tab or window to display the page. Be aware that certain ad blocking software may prevent users from seeing Thank You pages in an iFrame.
 



For Developers: Coding Custom Thank You Pages

If you would like something more than the default Thank You page display, you can edit the page's HTML settings.

To set custom HTML for Thank You pages, create or edit the desired form:

  1. Click the Settings tab.

    Form Settings
  2. Scroll to the Thank You Page section and select the Use Custom "Thank You" Page checkbox.

    Form Settings Custom Thank you page checkbox
  3. Edit the HTML of the Thank You page in the window that appears.
  4. Click Save Custom Thank You Page.

    Edit Custom Thank You Page and Save
     
  5. Click Save Changes.

    Save Changes to Form

To make additional edits at a later time, click  pencil.png Edit next to the selected checkbox.

Note: Constant Contact offers Professional Services to assist with custom coding.

See Submitted Form Data

Once form data has been submitted, you can review the results by clicking on the View Submissions button from within the form. 

  1. Click on the form from the Form List.



  2. Click on View Submissions.




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