We're making it easier to get around Constant Contact with a brand new left navigation. Not all accounts have that change yet, so if your navigation looks different from our articles, that's why–but everything from the top can now be found on the left!

Email and Digital Marketing
How can we help you?
Search our help articles, video tutorials, and quickstart guides

You've got this. You've got us. Search our Knowledge Base to quickly find answers to your questions.

Posting dates for credit card payments to Constant Contact

Article: 000005936
Updated: January 20, 2022

Payments to Constant Contact post to your credit card based on the invoice date for your monthly or prepay plan

Credit card payments to Constant Contact are posted immediately upon a successful charge. The timing of the charge to your credit card depends on the type of payment plan you have and the date you upgrade to a paid account:

  • Free Trial / Monthly Plan - If you choose to continue with a monthly plan, your credit card is charged the first monthly fee immediately. This date becomes your monthly invoice date, and going forward you're charged on this date every month.
  • Free Trial / Prepay Plan - If you choose to continue with a prepay plan, your credit card is charged immediately for the full amount and the funds serve as a credit in your account. The first debited amount from that credit takes place immediately, and is based on your current contact level. This date becomes your monthly invoice date.
  • Post Trial / Prepay Plan or Monthly Plan - If your free trial is over and payment is necessary to continue using Constant Contact, your credit card is charged immediately. Charges for a monthly payment plan are generally made on your monthly invoice date. Prepayments via check are posted within 3 days of receipt of the check.

If you need to retain a copy of your account invoice, you can always print your own invoice whenever you need it.


Questions?

Ask the Community

Did this article answer your question?


Constant Contact Logo

Copyright © 2025 · All Rights Reserved · Constant Contact · Privacy Center