I did not receive the verification email

The most common reasons that prevent you from receiving the verification email in your inbox and how to fix them

You should receive a verification email within 20 minutes after signing up for Constant Contact or after requesting to verify an additional email address. If you're not seeing it in your inbox, check out these suggestions:

• Refresh you web browser - Occasionally you may need to manually refresh your browser to check for new emails in your inbox.
• Check your Spam or Junk folder - Your ISP or corporate domain may be configured to deliver commercial mail to your Spam or Junk folder by default.
• Check for typos - Check the spelling of the email address and request another verification email to be sent to the corrected address if there was a typo.
• Add Constant Contact to your safelist - Constant Contact averages a very low block rate of around 3%, but, if you haven't received any Constant Contact emails, it's possible that the email may have bounced or been blocked. Try adding "@constantcontact.com" to your safe sender list, then request another verification email to be sent.
• Avoid using role, group, or alias addresses - Some role addresses can be verified, but many can't. Because multiple people may have access to a role email address, it's best to use an individual email address for the contact and billing address in your account.
• Verify a different email address - You can have more than one verified email address in your account. When all else fails, try using another email address.

If you've tried the steps above and still haven't received a verification email, please contact our Support Team.

Questions?