Constant Contact Social 30-day money back guarantee

How the 30-day guarantee works for Constant Contact Social customers

Important: This article pertains to Constant Contact Social customers only. If you are an Email & Digital Marketing customer, please see this article instead.

Constant Contact offers a 30-day money-back guarantee on your purchase of a Constant Contact Social plan. If you become a paying Constant Contact Social customer and are not satisfied for any reason, we will refund 100% of your first monthly subscription payment via the original payment method.

Eligibility Requirements

To qualify for this guarantee, you must meet the following criteria:

• Active Participation - You must have connected a social media profile and used your Constant Contact Social account to successfully publish at least one social media post during your first 30 days.
• New Customers Only - This offer is available only to new, paying customers who have not previously utilized the money-back guarantee.
• Compliance - You must abide by our Terms of Service, Privacy Notice, and Acceptable Use Policy at all times.

Exclusions

Please note that this guarantee applies strictly to the monthly subscription fee. It does not apply to:

• Optional account add-ons.
• Custom setup or consulting services provided by Constant Contact.
• Ad spend or fees paid directly to third-party advertising platforms (e.g., Meta, LinkedIn, or Google Ads).

How to Request a Refund

To take advantage of this guarantee, you must contact our Billing Team within 30 days of your initial purchase date to request a cancellation and refund.

• Important: Canceling your subscription through the online dashboard will stop future billing but will not automatically trigger a refund. You must speak with a Billing Representative to process your money-back claim.

Constant Contact reserves the right, in its sole discretion, to suspend or modify this offer at any time.

Questions?