I did not receive a verification email while signing up for a new Constant Contact account

The most common reasons that prevent you from receiving the signup verification email in your inbox and how to fix them

When signing up for a new Constant Contact account, you will be prompted to enter an email address and then verify it within your email account. You should receive the verification email within a minute or so.

If you're not seeing the verification email in your inbox, check out these suggestions:

• Refresh your web browser - Occasionally you may need to manually refresh your browser to check for new emails in your inbox.
• Check your Spam or Junk folder - Your ISP or corporate domain may be configured to deliver commercial mail to your Spam or Junk folder by default.
• Check for typos - Check the spelling of the email address. If there was a typo, enter the correct email address and request that the verification email be resent.
• Add Constant Contact to your safelist - Constant Contact averages a very low block rate of around 3%, but, if you haven't received any Constant Contact emails, it's possible that the email may have bounced or been blocked. Try adding "@constantcontact.com" to your safe sender list, then request another verification email to be sent.
• If available, use the search feature in your email client to search for the subject line - "Welcome to Constant Contact - Let's activate your account"
• Avoid using role, group, or alias addresses - Some role addresses can be verified, but many can't. Because multiple people may have access to a role email address, it's best to use an individual email address for the contact and billing address in your account.
• Verify a different email address - You can have more than one verified email address in your account. When all else fails, try using another email address.

If you've tried the steps above and still haven't received a verification email, please contact our Support Team.

Questions?