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Send an email to event non-responders

Article: 000052769
Updated: January 17, 2025

Send a reminder to the people who haven't responded to your invitation

After you send an event invitation to your contacts, you can later send an email to all of the non-responders, reminding them to either register for your event or decline your invitation.

 

Create your email

Preview and/or send a test of your email

Download and print your email


Create your email

 

  1. On the "Overview" tab of the Event dashboard, scroll to the "Event Tools" section. Click the Emails card.

    Event Tools create email  
     
  2. Select For non-responders from the list of available options.

    Non Responder Email
     
  3. Select the “Event Invitation Basic” template.

    Select event invitation template
     
  4. Once inside the editor, you’ll notice that the invitation is already connected to your event and has pulled in the synced event elements, like event title, description, and more. Click on the event block to open the Event Settings panel on the left side of the screen. 

    Event block within non responder email
     
  5. Select any of the synced Event blocks or standard blocks and add them to your email template. Use the guidelines to help you find the right spot. Synced blocks will contain the appropriate information from the selected event.

    Add synced to standard blocks to non responder email
     
  6. If you added any Standard blocks, click on them to make the desired edits. Synced blocks cannot be edited.

    Edit block in non responder email
     
  7. Once you've built out the rest of your email, click the Continue button to schedule your email to send. Only contacts who have not yet registered or declined your event will receive the invitation.

    Customize your non responder email and then continue



To see a list of your non-responder email invitations, on the event dashboard, scroll to the "Event-related campaigns" section. Look for campaigns with the text "Emails to non-responders."

Non responder emails

 

Preview and/or send a test of your email

 

Previewing an email and sending yourself a test version of your draft not only gives you a chance to proofread and make edits, but it also gives you an idea of what your email will look like to your contacts when you send the final version. You can send a test version to yourself, or to the people you trust to review your content for you. On the "Overview" tab, scroll to the "Event-related campaigns" section.

 

  1. To the right of the event invitation, click the three dots and then click Preview.

    Select preview from dropdown 
     
  2. Select each of the tabs to preview the way your email looks on a desktop, a mobile device, or within different email clients using Inbox Preview.
  3. If you'd like to send a test email, type in the email address you want to send your test email to. You can add up to 5 email addresses.
  4. Optionally, type a personal note to give instructions to your proofreaders. This note is only visible on the test send and won’t display on the live send to your contacts.
  5. Click Send test.

    Preview email and send a test version 
     

 

Download and print your email

 

To download and/or print a copy of your email invitation, on the "Overview" tab, scroll to the "Event-related campaigns" section:

 

  1. To the right of the event invitation, click the three dots and then click Download & print.

    Click Download and Print from dropdown 
     
  2. Select your desired options, and then click Download. Click the printer icon to print a physical copy.

    Choose settings and download or print 
     


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