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Social Posts not showing on social media

Article: 000039750
Updated: March 8, 2024

Troubleshooting why published Social Posts don't display on Facebook, Instagram, or LinkedIn

There are a couple of reasons why your published Social Posts can't display in your social media account:

 


The Same Post Is Posted Multiple Times in a Row

Facebook, Instagram, and LinkedIn all have specific rules about the content you can publish. While it's ok to publish a post with the same content as a previous post, if the posts are too close together, the social network can prevent them from posting. To prevent this from happening:

  • Change the content of your post before sharing it again.
  • Wait a little bit before posting the same post again.

 

Instagram Account Is Restricted or Inactive

To post Social Posts to your Instagram account, the account must be active, and can't be restricted.

  • Inactive Accounts - An active account becomes inactive through lack of use.
  • Restricted Accounts - An account can choose to restrict their content so it only shows to people over a certain age.

For more information about inactive or restricted accounts, please see Instagram's support.

 

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