Constant Contact Support and Resources

Access the knowledge and support you need to get the most out of Constant Contact!

Whether you’re just starting out or looking to master advanced marketing tools, Constant Contact provides a variety of resources to ensure you’re never working alone! You can easily access all of our resources by checking out our Help Center or clicking the question mark icon in the upper-right corner of your account.

How do you prefer to get help?

• Self-guided
• Expert training and peer support
• Call or chat with Support

Self-guided help

If you prefer to learn on your own, we’ve got online resources to help you get your questions answered and get the most out of your Constant Contact tools. 

• Knowledge Base: Browse our extensive collection of step-by-step guides, video tutorials, and how-to articles for using your account.
• Marketing Blog: Stay up-to-date with the latest marketing advice and industry best practices for your small business.
• YouTube: Access tutorials, customer success stories, and advice from our marketing advisors on our YouTube channel.

Expert training and peer support

Connect with other small business owners and marketing professionals.

• Constant Contact Community: Find answers, ask questions, share ideas, and see how others are using the platform to grow their businesses.
• Live and on-demand Webinars: Connect with our experts in a free online webinar. Can’t attend? We’ll send you a recording.
• Ask a Trainer: Have a question about Constant Contact’s features and functionality? Join our daily drop-in sessions to get real-time help from our knowledgeable trainers.

Contact our Support team

If you need direct assistance with your account, billing, or a technical glitch, our Support team is here to help.

Live chat

Click the question mark icon in the upper-right of your account, select Contact Us, and choose Chat with us. 

Phone support

US & Canada:

• Support: 866-289-2101
• Billing: 855-229-5506

For Support hours and international phone numbers, please visit our Contact Support page.

Questions?