Change your billing contact details and email address

Change or update the email address and phone number that receive billing and payment communications for your account

If your Billing Contact is leaving the organization or you need to change who receives the Constant Contact billing statements, you can change the account billing email address. The Billing Contact receives any billing communications, such as statements, payment updates, and receipts, so it's important to make sure that the right person is receiving these emails. 

• Change the Billing email address only
• Change the Billing email address and phone number

Note: Only the Account Owner can change this information.

Change the Billing email address only

If you just need to change the Billing email address:

1. Log in as the Account Owner, then click the three dots in the lower-left, or the profile icon if the menu is collapsed, and select Account settings.
   
   
    
2. Click the Account emails tab.
3. In the Email addresses table, click . . . > Set as Billing contact next to the email address you want to set. To use a new email address, you'll need to add and verify it first.
   
   
    

Change the Billing email address and phone number

If you need to change the Billing contact’s phone number in addition to the email address:

1. Log in as the Account Owner, then click the three dots in the lower-left, or the profile icon if the menu is collapsed, and select Account settings.
   
   
    
2. Click the Billing tab.
   
   
    
3. Scroll down the page and click Edit payment method.
   
    
    
4. In the Billing Address section, click Edit.
   
   
   
   
5. If needed, update the Billing Contact phone number.
6. In the Billing Email Address drop-down, select the email address you want to be your new Billing Contact.
   Note: If you don't see the email address you want to use, you'll need to verify it first. 
7. Click Save.
   
    
    

Questions?