View and manage contacts on an individual contact list

Filter the contacts on a list by status, and make edits to a group of contacts or just to an individual contact

See how it's done: Looking for more help? Check out our video tutorial for managing your contacts and lists.

Taking the time to manage the contacts on your lists helps you keep clean contact lists full of engaged contacts. Why should you care? The answer is better open rates! Your contacts are more likely to open your emails and engage with them when your content is relevant to them.

There's so much you can do to manage your contacts when looking at a specific list:

1. From the contacts dashboard, click the Lists tab.
2. Next to the list you want to view, click . . . > View list.
   
    
    
3. While looking at your list as a whole, you can add contacts several different ways:

• Create a new contact - Copy and paste contact information to create a contact record for just a few contacts.
• Type or paste contacts - Add a small number of contacts by typing in their information.
• Upload from file - Add multiple contacts by importing a spreadsheet or importing a list of unsubscribed contacts.
• Integrations - Use one of our import tools for third-party integrations, like Gmail, Outlook, Salesforce, and more!
• Upload unsubscribed emails - Import contacts from another email provider who unsubscribed from your email list so you don't accidentally send email to them through Constant Contact.
  
   
   
• Filter by status - See only the contacts on your list that have a specific status (subscribed, awaiting confirmation, temporary hold, no permission set, unsubscribed). Make sure your Advanced Email options are enabled to see implied and express permission too!
  
  
   

4. Select multiple contacts to take specific bulk actions. You can do this while looking at all statuses or when you filter by a specific status.

• Add to list - Select multiple contacts to add to a different list.
• Remove from list - Select multiple contacts to remove them from the list you're looking at.
• Add tags - Select multiple contacts to add tags to.
• Remove tags - Select multiple contacts to remove tags from.
• Export - Select multiple contacts to export into a CSV file.
• QuickSend email - Select multiple contacts to receive any email you've sent within the past year.
• Delete - Select multiple contacts to delete from your account.
  
  

5. The table gives you a breakdown of all the contacts included on your list based on the status you choose. From here you can take action one individual contact at a time:

• View - Review the contact information, lists, and engagement activity for each contact on the list.
• Edit - Make changes to contact information, custom fields, email permission status, and lists that make up a contact record.
• Add to List - Select any additional lists you want your contact to be included on.
• Remove from List - Delete a contact only from the list you're looking at, and not from your account.
• Unsubscribe - Label a contact as unsubscribed to prevent emails from being sent to them.
• Delete - Delete a contact from your account.
  
  

Now that your list is organized, it's time to start sending some emails.

Did you know? Clicking on any of the table headings lets you sort your contacts alphabetically by the heading. Changing the column headings in the table can help you find the contacts you're looking for more easily. Just click the Modify Columns button to choose and display the information that makes the most sense for your organization.

Questions?