Teams: Beta Program Features

Learn about the features available to Teams beta participants

If you are a Constant Contact Teams beta participant, there are exciting features available to you, along with several more coming soon. Check out this overview to learn more!

Hubs and Workspaces

Teams Dashboard

Workspace Navigator

Reporting

Coming Soon

Hubs and Workspaces

This is an update in terminology to simplify and standardize language within the product:

• Hub = Formerly known as Parent/Primary accounts, this is the home for all administrative activities for multiple workspaces. 
• Workspaces = Formerly known as Child/Subaccounts, these are the spaces for creating and sending campaigns. 

Teams Dashboard 

We've designed a new dashboard specifically for our Teams customers, providing visibility into your entire organization so you can analyze performance across all accounts from a single, high-level view.

Did you know? This dashboard can be turned on via the Account dropdown menu. If you turn it on, it is turned on for your account only, and not all accounts in the organization.

Aggregated Email & Contact Metrics

On the dashboard, you'll find new visual tiles that show at-a-glance email engagement and audience growth across all subaccounts, complete with trend lines and performance history.

Leaderboard

An additional feature on the dashboard is a comparison tool, allowing you to see, side-by-side, which accounts or campaigns are performing best.

• Instant Insights - Identify top-performing strategies at a glance to replicate success across your network.
• Targeted Support - Easily spot underperforming locations that need focused attention.
• Efficiency -  See performance at a glance with less manual data extraction

Recent Campaign Activity

See the most recently sent campaigns across your organization, which workspace sent each campaign, and how the campaign is performing. Click on the campaign to be brought to the campaign details page for deeper reporting.

Workspace Navigator

Use a single dropdown to instantly jump and impersonate any workspace with a single click. The dropdown is available on all pages from the left navigation menu, even while already impersonating a workspace. All workspaces and hubs are displayed in a consistent list - search by workspace/group name and expand/collapse groupings. The first two initials of the workspace name appear in the icon for quick identification.

Reporting

On the Email Reporting dashboard, see campaign performance at a glance without having to impersonate each of your workspaces. Select a time frame, and view your entire organization's performance or drill into one or more workspaces to see filtered, location-specific data.

Automatically compare data to previous date ranges, and identify underperforming campaigns, such as "opens below 15%" with metric thresholds. 

Coming Soon

Keep an eye out for the following features, releasing soon!

• Contacts reporting with drilldown capabilities.
• Enhancements to the Workspace page.

Questions?