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"Ask a Trainer" Daily Drop-In Sessions

Article: 000053257
Updated: June 16, 2025

Have a question about Constant Contact's features and functionality? Get instant help from our knowledgeable trainers.

Our "Ask a Trainer" sessions are designed to provide you with immediate, expert assistance with any "How Do I" questions you have about using Constant Contact. These sessions are hosted by our knowledgeable trainers and are available to all Constant Contact customers.

 

Session details

What to expect

How to join

FAQ


Session details

  • Days: Monday to Friday (M-F)
  • Time: 8:00 AM - 8:00 PM Eastern Time (ET)

 

What to expect

During these sessions, you can:

  • Ask any "How Do I" questions related to using Constant Contact.
  • Get instant help and pro tips from our experienced trainers.
  • Learn more about the features and functionalities of Constant Contact.

 

How to join

Joining a session is easy!

 

You can join directly by clicking the following link: https://meet.google.com/pja-vomy-buo

 

Or, follow these steps to access the Google Meeting through your Constant Contact account:

  1. Log in to your Constant Contact account.
  2. Click on the Question Mark icon located in the upper right corner.
  3. Select "Access New Customer Hub" under “Learning Resources.”
  4. Click “Join Now” shown on the Customer Hub banner.

 

FAQ

Q: Do I need to register for the session?

A: No registration is required. Simply join the session during the scheduled times.

 

Q: Can I join at any time during the session?

A: Yes, you can join at any time between 8:00 AM - 8:00 PM Eastern Time (ET).

 

Q: What types of questions can I ask?

A: You can ask any "How Do I" questions related to using Constant Contact. Our trainers are here to help you with any challenges you might be facing.

 

Q: Is there a limit to how many questions I can ask?

A: There is no limit. Feel free to ask as many questions as you need during the session.

 

Q: Will there be other customers in the session?

A: Yes, these are group sessions, so there may be other customers present. This can be a great opportunity to learn from others' questions as well.

 

Q: What if my question is related to technical support or troubleshooting?

A: If your question is about technical support or requires troubleshooting (e.g., break/fix issues), we recommend contacting our support team directly. Our "Ask a Trainer" sessions are best suited for "How Do I" questions and general usage tips.

 

Q: What if I can't attend during the scheduled times?

A: If you are unable to attend, you can always refer to our Help Center for detailed articles and tutorials, or contact our support team for assistance.

 


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