Resend an email to non-openers from the Constant Contact mobile app

Schedule your email to automatically resend to contacts who don’t open it the first time

Contacts don't open emails for a variety of reasons: they're too busy, your email got buried on a busy mailing day, or they might not find your subject line that interesting. Don't worry! You can set your email to automatically resend to the contacts who didn't open it the first time, and tweak your subject line for them as well.

Plan ahead and schedule a resend to non-openers when you first send the email, or resend it after the original send. You can only resend emails that were originally sent within the last 10 days.

Important: Send times reflect the device's current time zone.

• Accessing campaigns
• Schedule the resend when sending the original email
• Schedule the resend after the original email has been sent
• Cancel the resend to non-openers

Accessing campaigns

Emails can be sent and resent from the Campaigns section in your mobile application. 

On Android, tap the Menu, then tap Campaigns.

 

On iOS, tap on Campaigns in the navigation menu at the bottom of the screen. 

Schedule the resend when sending the original email

When you first send your email, you can pre-select the option to resend the email to non-openers. You'll be able to choose the date and time for the resend. 

Complete the following steps on Android and on iPhone: 

1. From Campaigns, filter by Status > Draft at the top of your screen (if needed).
2. Tap on the campaign you want to send. 
   
   
    
3. Tap the three dots in the upper-right and tap Schedule or Send Now. 
   
   
    
4. Edit your subject line. 
5. Edit your email preheader.
6. Tap the Select recipients option, then choose to send to a contact list or a segment.
7. If you chose:

• Contact lists - Tap the lists you want to send to and then tap Done.
• Segment - Tap on the segment you want to send to.

10. Choose a date and time for the original send.
11. Confirm your From name, From address, and Reply to address.
    
12. On Android, tap the Additional options toggle. On iOS, tap the Resend to non-openers toggle.
13. Choose a date and time to resend.
14. Edit the Resend subject line to differentiate it from your original email. 
15. Tap Schedule in the top-right of the screen. 
    
    

Schedule the resend after the original email has been sent

If you've already sent an email and would like to resend it, return to Campaigns to schedule another send. Complete the following steps on Android and on iPhone: 

1.  From Campaigns, filter by Status > Sent at the top of your screen (if needed). 
2. Tap on the campaign you want to resend. 
   
   
    
3. Tap the three dots in the upper-right and tap Resend to non-openers.
   
   Note: The Resend to non-openers option is available only for emails sent within the previous 10 days. 
   
   
    
4. Choose a date and time to resend.
5. Edit the Resend subject line to differentiate it from your original email. 
6. Tap Resend in the top right of the screen. 
   
   

Cancel the resend to non-openers

You can cancel a scheduled resend. Complete the following steps on Android or on iPhone:

1. From Campaigns, tap on the campaign you have scheduled to resend.
   
   
    
2. Tap the three dots in the upper-right and tap Remove resend to non-openers.
   
   
    
3. Tap Remove to confirm.
   
   

Questions?