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Grant a partner access to your Constant Contact account

Article: 000041605
Updated: February 26, 2026

If you're working with a Constant Contact partner, you may want to grant them access to work inside your account

Constant Contact has a partner network of thousands of marketing agencies and professionals who help businesses like yours with everything from overall marketing strategy to day-to-day work in their clients’ Constant Contact accounts. If you’re working with a partner who referred you, you may want to grant them access to your account so they can create their own user role. To do this, the agency must first request access from you. Once the partner has submitted a request for managed access to your account, follow these steps within your own account to grant them full access:

 

  1. From the Dashboard, you'll see a pop-up indicating that you have a pending managed access request. Click Review request.

    Dashboard page with Managed Access Request pop-up

  2. Click the Approve button.

    Partner access overlay with Confirm button

It's a security best practice not to share your login credentials with anyone. Creating a user role for your agency provides them with their own login credentials. This also gives you, the Account Owner, full control over administering this user in the event that your business relationship changes.

 

Exclamation Point IconImportant: We also encourage you or your agency to set up Multi-Factor Authentication (MFA) as an extra layer of security. In addition to your password, MFA requires a secondary factor to verify identity when logging in from a device we don't recognize. Please see our detailed instructions for setting up MFA.

 

To revoke access:

 

  1. Click the profile name in the upper-right and select Settings from the drop-down.
  2. Click the Billing tab.
  3. Click Revoke managed access.

    Managed account settings billing tab and revoke access button

  4. Click Revoke managed access again to confirm.

    Confirm Revoked Access

 


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