Change to prepay or monthly payments

Update your Constant Contact account to a prepaid or monthly payment plan

Our payment plans are flexible, and you can switch to a different type of plan at any time.

• Switch from monthly to prepaid
• Switch from prepaid to monthly

Important: Your billing is determined by both your email plan and contact tier. Learn more about how you're billed for Constant Contact.

Switch from monthly to prepay

When you switch to a prepay plan, you can choose a 6-month plan with a 10% discount or a 12-month plan with a 15% discount. You're charged one lump sum, and when it's depleted, you're automatically charged a new lump sum for the next 6- or 12-month prepay period.

1. Access your account settings.
2. Click the Billing tab.
   
   
    
3. Scroll down and click Edit payment plan.
   Note: If there is a past due balance, the Edit payment plan button isn't available.
   
   
    
4. Click “Change Payment Plan."
   
   
    
5. Select either:

• Prepay for 10% Off - You make a payment every 6 months.
• Prepay for 15% Off - You make a payment every 12 months.

5. Click Next.
   
   
    
6. Review your billing address, payment method, and our policies. Then click Submit.
   
   
    

Switch from prepay to monthly

Switching to monthly payments helps you manage your monthly budget, but you also lose the discount offered through our prepay payment options. When you switch, you're charged up front for the first month, and if you have a balance from your prepay, it's used to make future monthly payments until it's depleted. Then your monthly charge resumes through your chosen payment method.

1. Access your account settings.
2. Click the Billing tab.
   
   
    
3. Scroll down and click Edit payment plan.
   Note: If there is a past due balance, the Edit payment plan button isn't available.
   
   
    
4. Click “Change Payment Plan."
   
   
    
5. Select Monthly.
6. Click Next.
   
   
    
7. Review your billing address, payment method, and our policies. Then click Submit.
   
   

Questions?