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What's New

Want to stay current with the most up-to-date product news and features all in one place? Check out our Release Notes to read about the newest updates and, more importantly, learn how to use them.


Latest Product Updates

Release Notes



This article includes the latest features, product improvements, and major bug fixes. Check back often because we're always making updates!
Last Updated: February 11th, 2025

Automation Trigger Has Device Type



A new automation trigger has been released, allowing you to filter by leads that are interacting with your content (emails, pages, forms, and more) by desktop or mobile.

Highly Engaged Engagement Score



A new contact engagement score has been released to help you better identify and characterize your contacts. The ‘Highly Engaged’ score consists of contacts with an engagement score of 15 or 16, and who have engaged with any content within the last 19 months.

Engagement Status in the Membership Tab



With the Engagement Status on the Membership Tab, easily identify whether a contact is engaged or unengaged.

Dynamic Image URLs in Merge Variables



In certain scenarios, you may want your contacts to each receive a different, unique image within their emails. You can now insert image URLs into your emails dynamically using merge or global variables, letting you provide your customers with a highly customized, personalized experience.

getEventsbyType API Calls



The getEvents API call has been updated with the more effective call, getEventsbyType. This call let's you retrive a list of Lead Gen & CRM Lead events. Either a lead ID or an event timestamp can be specified.

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