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Understanding CRM Migration File Components and Fields

Article: 000050535
Updated: July 26, 2024

Learn what your migration files should include for the smoothest transition from another CRM into Lead Gen & CRM.

Lead Gen & CRM can be a great solution for both marketing automation and CRM. The combination of marketing automation and CRM in a single platform has many advantages. CRM migrations require your data to be formatted and organized properly to ensure success. This article will detail the components of .CSV files needed for migration. 


Article Contents


Users:
Administrators 
Company Managers 
Marketing Managers  
Sales Managers 
Salespersons 
Jr. Salespersons 


Accounts

Account files require two fields:
 

 Field Name Information 
 

Account Name





 

The account's name.

 
 

Account CRM ID





 

The CRM ID tied to the account.

If you do not have a CRM ID, you will need to create unique CRM IDs for each account.

 


When creating accounts, you can add additional columns for any desired custom fields that you would like to include.
 



Contacts

Contact files require six fields:
 

 Field Name Information 
 

Account Name

OR

Account CRM ID

 

Connects the Contacts field to the listed account.

Accounts referenced in this Contacts .CSV file must already exist in Lead Gen & CRM or be in the Accounts .CSV file. If the account is not in either, this row will fail.

Contacts that do not have an associated account will not be created in Lead Gen & CRM via the Migration Tool. You will need to import those contacts using the Import Tool after the migration.

 
 

Contact CRM ID





 

The CRM ID tied to the contact.

If you do not have a CRM ID, you will need to create unique CRM IDs for each contact.

 
 

Email Address





 

The email address tied to the contact.

Ensure that there are no duplicate email addresses. Lead Gen & CRM will only allow one contact per email address.

 
 

First Name





 

The first name tied to the contact.

 
 

Last Name





 

The last name tied to the contact.

 
 

Is Unsubscribed

 

The variable to indicate if the contact is subscribed.

Ensure that the values are set to 0 or 1 where 0 is for contacts who are opted in, and 1 is for contacts who are not opted in.

 


When creating contacts, you can add additional columns for any desired system or custom fields that you would like to include in the record.
 



Opportunities

Opportunity files require eleven fields:
 

 Field Name Information 
 

Account Name

OR

Account CRM ID

 

Connects the Opportunity field to the listed account.

If the account in the Opportunities .CSV file is not already an account in Lead Gen & CRM or in the Accounts .CSV file, a new account will be created in Lead Gen & CRM.

If the account was not previously created in Lead Gen & CRM or is not part of the Accounts . CSV file, the opportunity will be associated with the account, but the primary contact will not be associated with the account.

If there is no account information for an opportunity, this opportunity will not be created in Lead Gen & CRM

Creating an account titled No Account Provided will catch these opportunities.

 
 

Amount





 

Determines the monetary amount the opportunity is worth.

Do not include currency symbols or commas in this number.

The amount needs to be a whole number, as cents are not recorded in the amount.

 
 

Close Date





 

Determines the date that the opportunity is closed.

Must be in the following format:

MM/DD/YYYY hh:mm AM/PM

 
 

Closed





 

Determines if an opportunity is closed.

This field is populated with either of the following:

  • 0 (Opportunity open)
  • 1 (Opportunity closed)
 
 

Opportunity
CRM ID





 

The CRM ID tied to the opportunity.

If you do not have a CRM ID, you will need to create unique CRM IDs for each opportunity.

 
 

Opportunity
Name





 

The opportunity's name. Opportunity names must be unique.

 
 

Owner Email
Address





 

The email address tied to the opportunity owner. 

The owner must exist as a user with this email address in Lead Gen & CRM before the migration. Otherwise, the tool will assign the default user to the opportunity.

 
 

Primary Contact
Email Address

OR

Primary Contact
CRM ID

 

The email address or CRM ID tied to the primary contact. 

 
 

Probability
to Close





 

Determines the chance the opportunity has to close.

This field needs to be a number. In this field, 90% would be denoted as 90.

 
 

Stage Name

 

Determines the deal stage in a given pipeline that the opportunity will be set to.

The Migration Tool will check to see if there is a deal stage in a pipeline currently in Lead Gen & CRM with the exact name.

If there is a deal stage with this name, the opportunity will be placed in this stage.

If the stage name does not exist in Lead Gen & CRM, a new stage will be created in the default sales pipeline, and the opportunity will be placed in that stage.

Creating deal stages and pipelines before using the Migration Tool ensures the opportunity data will be organized in your preferred manner.

 
 

Won





 

Determines if an opportunity is won.

This field is populated with either of the following:

  • 0 (Opportunity still lost)
  • 1 (Opportunity won)
 


If you have any required opportunity fields in Lead Gen & CRM in addition to these fields, you will also need to include in the .CSV file. When creating opportunities, you can add additional columns for any desired system or custom fields that you would like to include in the record.



Campaigns

There are three possible campaign .CSV files that can be used with the Migration Tool.


Standard Campaigns

This campaign file requires two fields:
 

 Field Name Information 
 

Campaign Name





 

The campaign's name.

 
 

Campaign
CRM ID





 

The CRM ID tied to the campaign.

If you do not have a CRM ID, you will need to create unique CRM IDs for each campaign.

 





Campaigns Connected to Contacts

This campaign file requires three fields:
 

 Field Name Information 
 

Campaign
CRM ID





 

The CRM ID tied to the standard Campaigns .CSV file.

 
 

Contact CRM ID





 

The CRM ID tied to the Contacts .CSV file.

 
 

Member First
Association Date





 

Determines the time and date when campaign members are first associated with the campaign.

Must be in the following format:

MM/DD/YYYY hh:mm AM/PM

 





Campaigns Connected to Opportunities

This campaign file requires two fields:
 

 Field Name Information 
 

Campaign
CRM ID





 

The CRM ID tied to the standard Campaigns .CSV file.

 
 

Opportunity
CRM ID





 

The CRM ID tied to the Opportunities .CSV file.

 

 



Notes

There are three possible campaign .CSV files that can be used with the Migration Tool.




Account Notes

This note file requires four fields:
 

 Field Name Information 
 

Account CRM ID





 

The CRM ID tied to the Accounts .CSV file.

 
 

Create Date





 

Determines the time and date when the note was created.

Must be in the following format:

MM/DD/YYYY hh:mm AM/PM

 
 

Note Description





 
Determines what is recorded in the note.   
 

Owner Email
Address





 

The email address tied to the account owner.

The account owner will need to be created as a user with this address before migration.

 





Opportunity Notes

This note file requires four fields:
 

 Field Name Information 
 

Create Date





 

Determines the time and date when the note was created.

Must be in the following format:

MM/DD/YYYY hh:mm AM/PM

 
 

Note Description





 

Determines what is recorded in the note.    

 
 

Opportunity
CRM ID





 
The CRM ID tied to the Opportunities .CSV file. 
 

Owner Email
Address





 

The email address tied to the account owner.

The account owner will need to be created as a user with this address before migration.

 





Contact Notes

This note file requires four fields:
 

 Field Name Information 
 

Contact CRM ID





 

The CRM ID tied to the Contacts .CSV file.

 
 

Create Date





 

Determines the time and date when the note was created.

Must be in the following format:

MM/DD/YYYY hh:mm AM/PM

 
 

Note Description





 
Determines what is recorded in the note.  
 

Owner Email
Address





 

The email address tied to the account owner.

The account owner will need to be created as a user with this address before migration.

 
 


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