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Creating Email Folders

Article: 000050318
Updated: July 26, 2024

Finding emails is easier when they're grouped together by commonalities in folders.

In this article, you'll learn how to create a new email folder and save emails to it. 


Article Contents

 
 
Users:
Administrators 
Company Managers 
Marketing Managers 
Sales Managers  
Salespersons  
Jr. Salespersons  

Light Bulb IconTip: Are you looking for information about Constant Contact’s Email and Digital Marketing product? This article is for Constant Contact’s Lead Gen & CRM product. Head on over to the Email and Digital Marketing articles by clicking here. Not sure what the difference is? Read this article.

 


Creating Folders

You can create email folders. Email folders can contain emails, reducing clutter. To create an email folder, start from the Email page in the left toolbar.

  1. Click cog.png  Options > New Folder.

    Create New Folder

     

  2. Name the folder.
  3. Click Create Folder.

    Name new folder

     

Email folders are located at the top of all available emails. 
 



Moving Emails Into Folders

Once you have created a set of email folders, you can move existing emails into them. This allows you to group similar emails together in one folder.

To move emails into folders, start from the Email page in the left toolbar.

  1. Locate the email to be moved and click  cog.png  Options.
  2. Click Move to folder and select the target folder. 

    Click Options, then Move Folder

     

Note: You can only move emails into folders. You cannot move folders into other folders. 

 

Rename Folders

To edit a folder's name, start from the Email page in the left toolbar.

Locate, and hover over, the folder you would like to rename. 

  1. Click  1edit.png Edit.

    Click edit

     

  2. Enter a new name. 
  3. Click Update Folder Name

    Enter new name and click Update Folder Name

     


 

Delete Folders

To delete a folder, start from the Email page in the left toolbar.

Note: You can only delete a folder that is empty. If a folder contains emails you must delete or move them before you can delete the folder.
  1. Hover over the folder and click  1close.png Delete.

    Click Delete

     

  2. In the modal window that appears, click Confirm Delete.

    Confirm Deletion

     

Important: Deleted folders cannot be retrieved.

 


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