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  • Email Reports Overview
    The Email Reports tool provides a detailed, in-depth overview of who receives, opens, clicks, or reports your sent emails. This tool is essential in understanding the reach and impact of your sent emails, so you can go back and see what is effective.
    Last Updated 07/26/24

  • Email Jobs Overview
    Constant Contact's Lead Gen & CRM enables you to view actionable email statistics in a variety of ways. You can view statistics on both email jobs, for emails that have been sent to a list, and email reports.
    Last Updated 07/25/24

  • Why did my open rate drop?
    If email open rates have dropped, it's likely due to Apple’s Mail Privacy Protection changes.
    Last Updated 07/26/24

  • Understanding Email Tracking Pixels
    Email pixel tracking plays a part in how Lead Gen & CRM tracks activity for emails sent to leads. Pixel tracking is the practice of inserting a 1px-by-1px transparent image—usually a .GIF or .PNG file—into the header, body, or footer of an email.
    Last Updated 07/26/24

  • Email Unsubscribe Overview
    The unsubscribe survey is an addition to the unsubscribe screen that allows you to gather information from leads and contacts about why they are unsubscribing from your communications.
    Last Updated 07/26/24


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