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Reviewing Website Traffic Sources

Article: 000050472
Updated: July 16, 2024

View and manage traffic source reports

Lead Gen & CRM offers a series of comprehensive reports that detail traffic sources and their interplay with campaigns. This article will detail information on traffic source reports.


Article Contents


Users:
Administrators 
Company Managers 
Marketing Managers 
Sales Managers 
Salespersons  
Jr. Salespersons  

Traffic Sources

Options for reporting results are always a powerful tool. Lead Gen & CRM offers Traffic Source Reports with different metrics:
 

Sources Definition 
Organic Search

 
Referred from a search engine, such as Google or Bing. 
Referrals

 
Came from any third-party site, except specific social or search sites. 
Social Media

 
Referred by specific social sites. 
Email Marketing

 
Came from a Lead Gen & CRM email send. 
Paid Search

 
Came from any pay-per-click ad campaign 
Direct Traffic

 
Visited site directly by typing address into URL bar. 


Traffic from each site is then divided by the following activity filters:

  • All Activity
  • New Visitor Traffic
  • Returning Visitor Traffic


All Activity

All traffic, specified by the date range. Visits are based on a per-session basis, meaning that a single lead would count multiple times if they visited the site through multiple channels or a single channel multiple times. This is non-unique to visitors, and each visit has a source. Consider that 10,000 visitors can create 50,000 visits.

For example, Visitor Alpha had the following visits in March:
 

Visit Date Visit Reference
March 2nd, 2:00PM

 
Referral from a third-party site.
March 2nd, 10:00PM

 
Visit from a social site.
March 10th

 
Referral from a third-party site.
March 12th

 
Visit from an email.
March 25th

 
Visit from a search engine.


Visitor Alpha would then account for five visits in the All Activity report. Each would have a unique line item for the session visit.



New Visitor Traffic 

Reports on the source of the visitor's first session. Consider that 2,000 visits creates 2,000 data points, with each unique to visitors. These are considered initial impressions.

 

Returning Visitor Traffic

Shows leads that have already been tracked, but came back in this timeframe. The timeframe is considered as all activity during the timeframe minus the traffic associated with new visitors. An example is only showing traffic for leads with a createDate before the specified date range. 
 



Viewing Traffic Source Reports

To view specific Traffic Source reports, do the following:

  1. Click Analytics in the left toolbar.
  2. In the Marketing Reports section, click the Traffic Sources report.

    Access Traffic Sources Report
     
  3. Select the date range.
  4. Select the specific website under All Sites.
  5. Select one of the following under All Traffic:
    • All Traffic
    • New Visitor Traffic
    • Returning Visitor Traffic
  6. Select one of the following under All Sources:
    • Organic Search
    • Referrals
    • Social Media
    • Email Marketing
    • Paid Search
    • Direct Traffic
    Select Filters for Traffic Sources Report
     


Exporting Traffic Source Reports

Once you've set the desired filters, export the populated Traffic Source report by clicking  cog.png  Options > Export PDF.

Export report as PDF



Saving Traffic Source Reports

Once you've set the desired filters, save a Traffic Source report by taking the following steps:

  1. Click  cog.png  Options > Save Report.

    Save traffic sources report
     
  2. Enter a name for the report.
  3. Click OK.

    Enter a name for the report
     


Scheduling Traffic Source Reports

You can send reports with scheduled emails. To schedule a Traffic Source report, do the following:

  1. Click  cog.png  Options > Schedule Report.

    Schedule Traffic Sources report
     
  2. Enter a name for the report.
  3. Click OK.

    Enter a name for the report
     
  4. Click the Should this schedule be enabled toggle to set it to Enabled.
  5. Enter the users or tagged groups to send the report to in the Send the report to these users or tags field.
  6. Enter an email subject.
  7. Enter an email message.
  8. Select the desired report the Select a report to send drop-down menu.
  9. Choose to either send the report immediately, or at a later date.
  10. Choose how often to send the report.
  11. Optionally, click the Delete schedule upon completion checkbox to delete the saved email report after scheduling the report.
  12. Click Done.

    Choose settings for scheduled traffic sources report
     

Refer to Saving and Scheduling Reports for more information on scheduling previously saved reports.
 



Variances in Website Analytics

Website analytics is the practice of collecting, analyzing, and reporting relevant website data. Understanding this data—such as how users interact with your website or how long they remain on your website—is key to achieving success in online marketing.

However, this data is useless if you cannot understand it. Lead Gen & CRM enables you access to insights and analytics reports that are tied to a tracked website. The method of reporting varies from other analytics providers.

Similar to Google Analytics, Lead Gen & CRM allows you to compare and contrast certain metrics, such as bounce rate, visitors, site visits, average page views, and minutes on a site.

Important: In order to produce these results, Lead Gen & CRM and Google Analytics use different, proprietary algorithms. As such, be aware that Lead Gen & CRM and Google Analytics may not show the same data. Lead Gen & CRM has no control as to how Google Analytics produces data, and metrics may vary substantially between Lead Gen & CRM and Google Analytics.

The following are variables and factors associated with variances in one web analytic tool versus another:

 

Tools Description 
Algorithms

 

Algorithms used for aggregate calculations.

 
Javascript

 

Browser quirks and differences in Javascript behavior across browser versions.

 
Listing

 

Safelisting and blocklisting influencing results.

 
Plugins

 

Third-party plugins and other browser add-ons reducing the efficacy of a specific tracking code or pixels.

 
Pre-renders

 

Browser pre-rendering behavior and the accommodations that each platform makes to address pre-renders.

 
Security

 
Cookie privacy, domain policies, and other security settings, as well as the respective workarounds each platform employs to address these. 
Sessions

 
Session policies and the methodologies used to group and identify repeat visitors across pages and sessions. 
Tracking

 
Tracking technologies competing for resources during page navigation. 
Traffic

 

Anomalies related to burst traffic.

 

 



Frequently Asked Questions

Q: How do Traffic Reports differ from Campaigns?
A: Traffic Reports are source reports that are based on six channels from which a visitor can land on your site. Campaigns, however, are active marketing tactics that are being promoted to generate a desired outcome, such as a website visit or form submission. Traffic reports are more of a generic report exploring how are people finding a website. Campaigns are a more strategic effort where the objective is to see how certain actions generated specific results.
 

Q: Does this report show aggregate data across all tracked sites?
A: By default, Traffic Reports show aggregate data across all available tracked websites.
 

Q. Can users filter based on specific sites?
A: Yes. 
 

Q: What constitutes Other under the Social Media source?
A: Other includes SnapChat, Pinterest, YouTube, Reddit, Tumblr, or Yelp, among other social media websites.
 

Q: What about contacts that visit the site?
A: Currently, you cannot create Web Insights or Traffic Source reports on contacts that visit a site. Contacts can be known visitors, however, and are shown in VisitorID. Known visitors are those visitors who have submitted a form, clicked on a link to a tracked page from a Lead Gen & CRM email, or become known through another method of obtaining cookies. Be aware that known visitors will only show up in VisitorID if Lead Gen & CRM has a record tied to their IP address. Daily VisitorID result emails are the closest analogue to reports.
 

Q: What other options are available for contacts that visit sites?
A: You can create lists of individuals that visit pages. Doing so will build a list of all contacts who have visited the page, though it will not account for specific timeframes.

 


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